Citrix Insight Services 编辑

Citrix Insight Services (CIS) is a Citrix platform for instrumentation, telemetry, and business insight generation. Its instrumentation and telemetry capabilities enable technical users (customers, partners, and engineers) to self-diagnose and fix problems and optimize their environments. For details and the latest information about CIS and how it works, see https://cis.citrix.com (Citrix account credentials required).

All information uploaded to Citrix is used for troubleshooting and diagnostic purposes, and improving the quality, reliability, and performance of products, subject to:

• Citrix Insight Services Policy at https://cis.citrix.com/legal
• Citrix Privacy Policy at https://www.citrix.com/about/legal/privacy.html

This Citrix Virtual Apps and Desktops release supports the following technologies.

• Citrix Virtual Apps and Desktops install and upgrade analytics
• Citrix Customer Experience Improvement Program (CEIP)
• Citrix Call Home
• Citrix Scout

In addition to (and separate from) CIS and Citrix Analytics: Google Analytics are collected (and later uploaded) automatically when you install (or upgrade) Studio. After installing Studio, you can change this setting with the registry key HKLM\Software\Citrix\DesktopStudio\GAEnabled. A value of 1 enables collection and upload, 0 disables collection and upload.

Install and upgrade analytics

When you use the full-product installer to deploy or upgrade Citrix Virtual Apps and Desktops components, anonymous information about the installation process is gathered and stored on the machine where you are installing/upgrading the component. This data is used to help Citrix improve its customers’ installation experiences.

The information is stored locally under %ProgramData%\Citrix\CTQs.

Automatic upload of this data is enabled by default in both the graphical and command line interfaces of the full-product installer.

• You can change the default value in a registry setting. If you change the registry setting before installing/upgrading, that value is used when you use the full-product installer.
• You can override the default setting if you install/upgrade with the command line interface by specifying an option with the command.

Control automatic uploads:

• Registry setting that controls automatic upload of install/upgrade analytics (default = 1):

  • Location: HKLM:\Software\Citrix\MetaInstall
  • Name: SendExperienceMetrics
  • Value: 0 = disabled, 1 = enabled

• Using PowerShell, the following cmdlet disables automatic upload of install/upgrade analytics:

   New-ItemProperty -Path HKLM:\SOFTWARE\Citrix\MetaInstall -Name SendExperienceMetrics -PropertyType DWORD -Value 0
   <!--NeedCopy-->