Change the address or passphrase of a primary storage zones controller

Note:

Only the account administrator can make address or passphrase changes.

To specify a different external or local address for a primary storage zones controller

You can change the external address of a primary storage zones controller by using this procedure or other server management tools.

1. On the primary storage zone controller server, open the Configuration Page or navigate to: http://localhost/configservice/login.aspx.

2. Login to Configuration Page with ShareFile administrator credentials.
3. On the Data tab select Modify.
4. Specify the new External Address or Local Address and then select Save Changes.
5. Repeat steps on all zone members.
6. Restart the IIS server of all zone members.

To change the passphrase of a primary storage zones controller

Note:

The current passphrase is needed to change the passphrase of a storage zones controller.

1. Open the storage zones configuration page: http://localhost/configservice/login.aspx.

2. Click Modify.

3. Specify a passphrase to be used to protect your file encryption key. Be sure to archive the passphrase and encryption key in a secure location.

   The passphrase is not the same as your account password and cannot be recovered if lost. If you lose the passphrase, you cannot reinstall storage zones, join additional storage zones controllers to the storage zone, or recover the storage zone if the server fails.

   Note:

   The encryption key appears in the root of the shared storage path. Losing the encryption key file immediately breaks access to all storage zone files.

4. If you changed the passphrase on the primary server: Log on to the storage zones configuration page for each of the other members and enter the passphrase when prompted.

   You must use the same passphrase for each storage zones controller in a zone.

5. Restart the IIS server of all zone members.