Self-service search for Apps and Desktops 编辑

Use the self-service search to get insights into the user events received from the Citrix Virtual Apps and Desktops data source and the Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) data source. When users use virtual apps or virtual desktops, events corresponding to their activities and actions are generated. Examples of user events are file download, account logon, and app start. Citrix Analytics for Security receives these user events and displays them on the self-service page. You can track the users and their activities.

For more information on the search functionalities, see Self-service search.

Select the Apps and Desktops data source

To view the events from Citrix Virtual Apps and Desktops or Citrix DaaS, select Apps and Desktops from the list. By default, the self-service page displays the events for the last one day. You can also select the time period for which you want to view the events.

Select Citrix Virtual Apps and Desktops

By default, the self-service page displays the events for the last one month. The page also provides you with several facets and a search box to filter and focus on the required events.

Select the facets to filter events

Use the following facets that are associated to the Apps and Desktops events.

Virtual Apps and Desktops facets

  • Event Type- Search events based on the event type such as account logon, app end, session end.

  • Domain- Search events based on the domains such as citrate.net.

  • OS- Search events based on the operating systems such as Chrome, iOS, and Windows used in the user’s device. Select the operating system name and versions to filter the events. For more information on the operating system versions, see Supported values for your search query.

Specify search query to filter events

Place your cursor in the search box to view the list of dimensions for the Apps and Desktops events. Use the dimensions and the operators to specify your query and search for the required events.

Virtual Apps and Desktops dimensions

For example, you want to search events for the user “John Doe” who is using the Windows operating system.

  1. Enter “U” in the search box to get the related suggestions.

    Virtual Apps and Desktop search query 1

  2. Click User-Name and enter the value “John” using the equal operator.

    Virtual Apps and Desktop search query 2

  3. Select the AND operator and the OS-Name dimension. Assign the value “Windows 7” using the equal operator.

    Virtual Apps and Desktop search query 3

  4. Select the time period and click Search to view the events based on the DATA table.

Event types and supported fields

The following table describes the event types available for the Apps and Desktops data source.

ValueDescription
Account.LogonTriggers when you log on to StoreFront through Citrix Workspace app.
App.StartTriggers when you start an app session. Note: This dimension is not applicable when the application is launched within the desktop session.
App.EndTriggers when you terminate an app session.
App.SaaS.LaunchTriggers when Citrix Workspace app launches a SaaS app in Embedded browser Engine (BE).
App.SaaS.EndTriggers when Citrix Workspace app closes a SaaS app in BE.
App.SaaS.ClipboardTriggers when a clipboard operation is performed in BE.
App.SaaS.File.DownloadTriggers when a file is downloaded in BE.
App.SaaS.File.PrintTriggers when print is initiated in BE.
App.SaaS.Url.NavigateTriggers when BE navigates a URL.
File.DownloadTriggers when you download or transfer a file through CDM or when you transfer a file within the Citrix Workspace app launched session.
PrintingTriggers when you print a file with the Citrix Workspace app launched session.
Session.LogonTriggers when you log on to your session.
Session.EndTriggers when you terminate your session.
VDA.PrintTriggers when a print job is initiated in Apps and Desktops.

The following table shows the fields specific to each event type.

Event typeFields
App.StartApp Name, Domain, Session Launch Type, Session User Name, Session Server Name
App.EndApp Name, Domain, Session Launch Type, Session User Name, Session Server Name
App.SaaS.LaunchBrowser, SaaS App Name, SaaS App URL
App.SaaS.EndBrowser, SaaS App URL
App.SaaS.ClipboardClipboard Details Format Type, Clipboard Operation, Clipboard Details Format Size, Clipboard Details Result, Clipboard Details Initiator, Browser, SaaS App URL
App.SaaS.File.DownloadBrowser, Download File Path, Download File Size, Download Device Type
App.SaaS.File.PrintPrint File Name, Browser, SaaS App Name, SaaS App URL
App.SaaS.Url.NavigateBrowser, SaaS App Name, SaaS App URL
File.DownloadDomain, Download Device Type, Download File Name, Download File Path, Download File Size, Session User Name, Session Server Name
PrintingBrowser, Printer Name, Print File Format, Print File Size, Session User Name, Domain, Session Server Name
Session.LogonDomain, Session Launch Type, Session User Name, Session Server Name
Session.EndDomain, Session Launch Type, Session User Name, Session Server Name
VDA.PrintMachine Name, Document User Name, Print File Size, Total Copies Printed, Print File Name, Printer Name, Total Pages Printed

The following fields are available for all the event types:

  • City

  • Client IP

  • Country

  • Device ID

  • OS Name

  • OS Version

  • OS Extra Info

  • Time

  • User Name

  • Workspace App Version

Supported values for your search query

Enter the following values for the dimensions to define your search query.

App-Name

For the App-Name dimension, enter the following value:

ValueTypeDescription
Application or desktop sessions.StringName of an application or desktop launched.

Example application sessions:

  • A session without farm name:

     #Cloud - Excel 2016
     <!--NeedCopy-->
    

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