Update 编辑

Manual update

To manually update the Citrix Workspace app for Mac, download and install the latest version of the app from the Citrix Downloads page.

Automatic update

When a new version of the Citrix Workspace app releases, Citrix pushes the update on the system that has the Citrix Workspace app installed. You are notified of the available update.

Note:

  • If you’ve configured an SSL intercepting outbound proxy, add an exception to the Workspace auto-update signature service https://citrixupdates.cloud.com/ and the download location https://downloadplugins.citrix.com/ to receive updates from Citrix.
  • Your system must have an internet connection to receive updates.
  • Workspace for web users cannot download the StoreFront policy automatically.
  • Citrix HDX RTME for macOS is included in Citrix Workspace Updates. You are notified of the available HDX RTME update on the Citrix Workspace app.
  • Starting with Version 2111, Citrix Workspace updates log paths are modified. The Workspace updates logs are present at /Library/Logs/Citrix Workspace Updater. For information about collecting logs, see Log collection section.

Installing Citrix Workspace app Beta program

You receive an update notification when the Citrix Workspace app is configured for automatic updates. To install the Beta build on your system, perform the following steps:

  1. Open Citrix Workspace app.
  2. Right-click on Citrix Workspace in the toolbar and click Preferences > Advanced.
  3. Select Beta from the drop-down list, when the Beta build is available.

    Beta channel update notification

To switch from a Beta build to a Release build, perform the following steps:

  1. Open Citrix Workspace app.
  2. Right-click on Citrix Workspace in the toolbar and click Preferences > Advanced.
  3. Select Release from the Select the update channel drop-down list.

    Switch to release

Note:

Beta builds are available for customers to test in their non-production or limited production environments, and to share feedback. Citrix does not accept support cases for beta builds but welcomes feedback for improving them. Citrix might or might not act on feedback based on its severity, criticality, and importance. It is advised that you do not deploy Beta builds in production environments.

Advanced configuration for automatic updates (Citrix Workspace Updates)

You can configure Citrix Workspace updates using the following methods:

  • Graphical user interface (GUI)
  • Global App Config Service (GACS)
  • Mobile Device Management (MDM)
  • StoreFront

Configure Citrix Workspace automatic updates using the graphical user interface

Individual users can override the Citrix Workspace updates setting using the Advanced preferences dialog, which is a per-user configuration and the settings apply only to the current user. To configure the update using the GUI, perform the following steps:

  1. Select the Citrix Workspace app helper icon on your Mac.
  2. From the drop-down list, select Preferences > Advanced > Updates.
  3. Select the build for which you want to install the automatic updates, either the Apple Silicon or Intel build (only applicable for users on Mac with Apple silicon (M1 Series)/(M2 Chips)).

Automatic Updates

Configure Citrix Workspace automatic updates using StoreFront

  1. Use a text editor to open the web.config file, which is typically in the C:\inetpub\wwwroot\Citrix\Roaming directory.

  2. Locate the user account element in the file (Store is the account name of your deployment).

    For example: <account id=... name="Store">

    Before the </account> tag, navigate to the properties of that user account:

    <properties>
           <clear/>
     </properties>
     <!--NeedCopy-->
    

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