System requirements and compatibility 编辑

Requirements

Hardware requirements

Linux kernel:

• Version 2.6.29 or later

Disk space:

• A minimum of 55 MB
• An extra 110 MB if you expand/extract the installation package on the disk
• A minimum of 1 GB RAM for system-on-a-chip (SoC) devices that use HDX MediaStream Flash Redirection

Color video display:

• 256 color video display or greater

Libraries and codec

Libraries:

• glibcxx 3.4.25 or later
• glibc 2.27 or later
• gtk 2.20.1 or later
• libcap1 or libcap2
• libjson-c (for instrumentation)
• X11 or X.Org (Wayland isn’t supported)
• udev support
• Advanced Linux Sound Architecture (ALSA) libasound2
• PulseAudio

Self-service user interface:

• webkit2gtk 2.16.6 or later
• libxml2 2.7.8
• libxerces-c 3.1

Codec libraries:

• Speex
• Vorbis codec libraries

Red Hat Package Manager (RPM) based distribution requirements:

• chkconfig

Network requirements

Network protocol:

• TCP/IP

H.264 requirements

For x86 devices:

• A minimum processor speed of 1.6 GHz

For the HDX 3D Pro feature:

• A minimum processor speed of 2 GHz
• A native hardware with accelerated graphics driver

For ARM devices:

• A hardware H.264 decoder is required for both general H.264 support and HDX 3D Pro

HDX MediaStream Flash Redirection

For all HDX MediaStream Flash Redirection requirements, see Knowledge Center article CTX134786.

We recommend that you test the article with the latest plug-in before deploying a new version to take advantage of the latest functionality and security-related fixes.

Customer Experience Improvement Program (CEIP) integration requirements

• zlib 1.2.3.3
• libtar 1.2 or later
• libjson 7.6.1 or later

HDX RealTime webcam video compression requirements

• A Video4Linux compatible webcam

• GStreamer 0.10.25 (or a later 0.10.x version), including the distribution’s “plugins-good” package

  Or,

• GStreamer 1.0 (or a later 1.x version), including the distribution’s “plugins-base”, “plugins-good”, “plugins-bad”, “plugins-ugly”, and “gstreamer-libav” packages

HDX MediaStream Windows Media redirection requirements

• GStreamer 0.10.25 (or a later 0.10.x version), including the distribution’s “plugins-good” package. In general, version 0.10.15 or later is sufficient for HDX MediaStream Windows Media Redirection

  Or,

• GStreamer 1.0 (or a later 1.x version), including the distribution’s “plugins-base”, “plugins-good”, “plugins-bad”, “plugins-ugly”, and “gstreamer-libav” packages

Notes:

• If GStreamer isn’t included in your Linux distribution, you can download it from the GStreamer page.
• Use of certain codes (for example, as in “plugins-ugly”) might require a license from the manufacturer of that technology. Contact your system administrator for help.

Browser content redirection requirements

• webkit2gtk version 2.16.6
• glibcxx 3.4.25 version or later

Philips SpeechMike requirements

• Visit the Philips website to install the relevant drivers

App Protection requirements

App Protection works best with the following Operating Systems along with the Gnome Display Manager:

• 64-bit Ubuntu 18.10, Ubuntu 19.04, Ubuntu 19.10, and Ubuntu 20.10.
• 64-bit Debian 9+
• 64-bit CentOS7.5+
• 64-bit RHEL7.5+
• ARMHF 32-bit Raspbian 10 (Buster)+

Note:

App Protection feature does not support the operating systems that use glibc 2.34 or later.

Microsoft Teams optimization requirements

Minimum version:

• Citrix Workspace app 2006

Software:

• GStreamer 1.0 or later and Cairo 2
• libc++-9.0 or later
• libgdk 3.22 or later
• OpenSSL 1.1.1d
• x64 Linux distribution

Hardware:

• A minimum 1.8 GHz dual-core CPU that can support 720p HD resolution during a peer-to-peer video conference call
• Dual or quad-core CPU with a base speed of 1.8 GHz and a high Intel Turbo Boost speed of at least 2.9 GHz

Authentication enhancement:

• Libsecret library
• libunwind-12 library

Service continuity requirements

Starting with Version 2106, you can install Service Continuity on Debian version of Citrix Workspace app.

Run the following commands from the terminal before installing Citrix Workspace app:

sudo apt-get update -y

Mandatory preinstalled libraries:

• libwebkit2gtk-4.0-37 version 2.30.1 or later

  • If you are using Debian, run the following command:

     sudo apt-get install libwebkit2gtk-4.0-37
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