Client Software Requirements

Citrix Gateway supports user connections by using the Citrix Secure Access agent. When users log on with the plug-in, it establishes a full VPN tunnel. With the Citrix Secure Access agent, users can connect to the network resources to which you allow access.

If endpoint policies are configured on Citrix Gateway, Citrix Gateway downloads and installs the Endpoint Analysis plug-in on the user device automatically when users log on.

Citrix Secure Access agent system requirements

Citrix Secure Access agent establishes a secure connection from the client machine to the Citrix Gateway appliance.

The plug-in is distributed as a desktop app for Microsoft Windows, macOS X, and Linux operating systems. After you authenticate to the secure URL of the Citrix Gateway appliance with your Web browser, the plug-in is downloaded and installed automatically on your machine.

The plug-in is provisioned as a mobile app for Android and iOS devices.

Note:

• To install the plug-in, admin/root privileges are required on the operating system.

• The browsers that support the Citrix Secure Access agent also support clientless VPN.

Citrix Secure Access agent as a desktop app is supported for the following operating systems and Web browsers.

Important: Due to a bug (1573408) in Ubuntu 16.04 LTS, the VPN plug-in installation fails. The workaround for the same is listed as follows.

Type the following command using the command line interface:

sudo dpkg -i nsgclient*.deb
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