Endpoint Management 编辑

Citrix Endpoint Management is a solution for managing endpoints, offering mobile device management (MDM) and mobile application management (MAM) capabilities. With Endpoint Management, you manage device and app policies and deliver apps to users. Your business information stays protected with strict security for identity, devices, apps, data, and networks.

Citrix and customer responsibilities

Citrix Cloud Operations handles various infrastructure and monitoring tasks. As a result, you can focus on the user experience and on managing devices, apps, and policies.

Citrix responsibilities:

• Endpoint Management server nodes
• Citrix Gateway (service or on-premises) initial integration and configuration
• Citrix Gateway Load Balancer
• Database
• Cloud Connector software configuration
• SAML authentication integration with Citrix Content Collaboration
• Endpoint Management site monitoring: Instance, database, enterprise connectivity (LDAP), VPN tunnel (if applicable), public SSL certificate, Endpoint Management licensing

Customer responsibilities:

• Citrix Gateway (on-premises) management and updates
• Machines where Cloud Connectors and Gateway Connector (for Citrix Gateway service) are installed
• LDAP/Active Directory
• DNS
• Citrix Content Collaboration: Initial Citrix Content Collaboration configuration, on-premises storage zones controller installation, Citrix Files updates
• Endpoint Management configuration: Devices, policies, apps, delivery groups, actions, and client certificates

Integration with Microsoft Endpoint Manager

Endpoint Management integrates with Microsoft Endpoint Manager (MEM). That integration adds the value of Endpoint Management micro VPN to Microsoft Intune aware apps, such as Microsoft Edge browser. With the integration, you can:

• Secure Office 365 applications with conditional access with Azure AD. For more information, see Integrate with Azure AD Conditional Access.
• Wrap your own line of business apps with Intune and Citrix to provide micro VPN capabilities inside an Intune mobile app management (MAM) container.

• Manage and deliver Office 365 apps, line of business apps, and Citrix Secure Mail in one container. This management method provides ultimate security and productivity. For example, you can:

  • Block individual devices or operating systems
  • Customize ActiveSync policies based on devices, users, or user groups
  • Quarantine at the device level
  • Monitor individual connections or devices
  • Avoid the security risks of credential and data caching

Use Endpoint Management MDM+MAM or Intune MDM to manage devices. For more information, see Citrix Endpoint Management integration with Microsoft Endpoint Manager.

Cloud Connector and resource locations

You connect to Endpoint Management through Cloud Connector. Cloud Connector serves as a channel for communication between Citrix Cloud and your resource locations. Cloud Connector enables cloud management without requiring any complex networking or infrastructure configuration such as VPNs or IPsec tunnels.

Resource locations have the resources required to deliver services to your subscribers. For Endpoint Management, resource locations are your Citrix Gateway, LDAP, DNS, and PKI servers.

For more information about Cloud Connector and resource locations, see About Endpoint Management.

Get started with Endpoint Management

Tip:

XenMobile Migration Service

If you’re using XenMobile Server on-premises, our XenMobile Migration Service can get you started with Endpoint Management. Migration from XenMobile Server to Citrix Endpoint Management doesn’t require you to re-enroll devices.

For more information, contact your local Citrix salesperson, Systems Engineer, or Citrix Partner.

To learn more about our migration service, see 3 reasons to move to Citrix Endpoint Management service.

To see why to migrate, how to migrate, and the benefits of migrating to Citrix Endpoint Management, visit the CEM Migration Service Course Catalog.

When you’re evaluating or buying Endpoint Management, the Endpoint Management Operations team provides ongoing onboarding help. The Operations team also communicates with you to make sure the core Endpoint Management services are running and configured correctly. This figure shows the onboarding steps.

To sign up for a Citrix account and request an Endpoint Management trial, contact your Citrix Sales Representative. When you’re ready to continue, go to https://onboarding.cloud.com.

For a quick overview of Endpoint Management onboarding and configuration, watch this video.