Citrix Cloud Service Trials

Trials for individual Citrix Cloud services are delivered through the Citrix Cloud management console. The functionality in a service trial is the same as the purchased service, so they’re suitable for a proof-of-concept (POC) or pilot deployment.

When you’re ready to buy Citrix Cloud services, your trial is converted to a production service. There’s no need to reconfigure anything or create a separate production account.

Service trial overview

The information in this section applies to most Citrix Cloud service trials. Services with different trial terms are described in separate sections.

Requesting a service trial

Citrix Cloud trial access is managed on a per-service basis. For some services, you can request a trial as described in Request a service trial in this article. For other services, you must request a demo before you receive trial access, as described in Request a service demo in this article.

Service trial period

For most services, you have 60 days to try out the service after your trial request is approved. You can request a trial for a service only once.

Trial grace period and data retention

Most service trials include a grace period, so you can continue to access the service after the trial expires. This grace period allows you to buy a service subscription without interrupting the experience of your users. If you choose not to buy a subscription, the grace period allows you to remove any data that you added to the service. After the grace period ends, Citrix blocks access to the service.

Citrix keeps any data that you added to the service for 90 days after trial expiration. After 90 days have elapsed, Citrix deletes this data.

Purchasing service subscriptions

You can buy a service subscription at any time during your trial or during the data retention period. For more information, see Buy Citrix Cloud services.

After you buy a subscription, your trial is converted to a production service. Administrators and users can access the service and any data that you added during the trial remains intact.

Citrix DaaS Standard for Azure

This section describes the following types of trials for Citrix DaaS Standard for Azure (formerly Citrix Virtual Apps and Desktops Standard for Azure):

• Auto-approved trial: After you request the trial through the Citrix Cloud management console, the trial is approved automatically and ready to use.
• Sales-approved trial: After you contact a Citrix sales representative to request a trial, the sales representative approves the trial. After approval, the trial is ready to use.

Depending on the trial type, you have seven or 14 days to use the service. You can request a trial for the service only once.

Trials include a grace period for accessing the service after the trial period expires. This grace period allows you to buy a subscription to the service or remove any data that you added. After the grace period ends, Citrix blocks access to the service for both administrators and users.

Depending on the trial type, Citrix retains any data that you add to the service for 30 days or 90 days after the trial expires. If you buy a subscription to the service during this retention period, administrators and users can access the service with your data intact.

You can buy a subscription to the service through the Azure Marketplace or by contacting your Citrix sales representative.

Request a service demo

For some services, you must request a demo from a Citrix sales representative before you can try out the service. Requesting a demo allows you to discuss your organization’s cloud service needs with a Citrix sales representative. Also, the sales representative ensures you have all the information needed to use the service successfully.

1. Sign in to your Citrix Cloud account.
2. From the management console, select Request Demo for the service that you want. The service’s demo request page appears.
3. Complete and submit the form. A Citrix sales representative contacts you to provide more information and walk you through using the service.

Request a service trial

1. Sign in to your Citrix Cloud account.
2. From the management console, select Request Trial for the service that you want to try out.

When your trial is approved and ready to use, Citrix sends you an email notification.

Note:

To provide the best customer experience, Citrix reserves the right to approve trials for a limited number of participants at any given time.

Buy Citrix Cloud services

When you’re ready to convert your trial to a production service, visit https://www.citrix.com/products/citrix-cloud/.

To buy the service, you need your Organization ID (OrgID). Your OrgID appears on the customer menu in the top-right corner of the Citrix Cloud management console. Your OrgID also appears on the Account Settings page.

More information

• Terms of Service for Citrix Cloud services
• The Fundamentals of Citrix Cloud course includes a short video that walks you through requesting a trial. The full course also covers the components of the Citrix Cloud platform and its services.