我可以使用脚本创建Amazon Connect Contact Flow吗?
我知道如何手动创建Amazon Contact Flow,但是我想自动化此过程并想使用脚本创建联系流,那么在Amazon Connect中是否有可能使用脚本创建联系流?
I know how to create amazon contact flows manually, But I want to automate this process and want to create contact flows using scripts, so is it even possible in amazon connect to create contact flows using scripts?
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是的,你可以。联系人流只是JSON文件,使用此处记录的联系流语言...
https://docs.aws.amazon.com/connect/latest/adminguide/flow-language.html
然后,您可以使用createContactflow和updateContactflow api呼叫来使用createContactflow和updateContactflow api呼叫来更新流量。这也可以将其合并到云形式脚本中以使整个过程自动化。
例如,在开发环境和生产环境之间迁移时,这都是非常有用的。
Yes you can. The contact flows are just json files that use the contact flow language as documented here...
https://docs.aws.amazon.com/connect/latest/adminguide/flow-language.html
You can then use the CreateContactFlow and UpdateContactFlowContent API calls to programatically update the flows. This can be incorporated into CloudFormation Scripts as well to automate the whole process.
This is all very useful when migrating between dev and prod environments, for example.