如何处理PayPal货币转换,导致订单结帐时较高的费用?
我们有一个在线平台出售产品,我们使用PayPal来处理付款。向我们的客户展示了他们需要在Lek中支付的金额。由于我们的家用货币Albanian Lek在PayPal中不支持Albanian Lek,因此我们将欧元的订单价格转换为欧元,并在结帐时将其转换为Paypal。
在退房时,PayPal使用自己的转换率将欧元的金额从欧元转移到Lek,这使客户向客户收取的金额要比一开始就显示出更高的金额。
我们希望与客户保持透明,我们不想在结帐时向他们展示不同的金额。 我们如何解决这个问题?我们的选择是:
- 获取PayPal的转换率,自己进行反向计算,并向客户显示正确的价格。
- 让用户一开始就支付确切的金额,然后我们支付转换费用。
除了提到的想法外,还有其他想法吗?
We have an online platform where we sell our product and we use Paypal to handle payments. Our customers are shown the amount they need to pay in Lek. Since our home currency, Albanian Lek, is not supported in Paypal, we convert the order price in Euro and we pass that to PayPal on checkout.
When checking out, PayPal converts the amount from Euro back to Lek, using their own conversion rates, which charges the customer a higher amount that the one they were shown in the beginning.
We want to be transparent with our customers and we don't want to show them a different amount to be paid when they checkout.
How can we get around this? Our options are:
- Get PayPal's conversion rates, do a reverse calculation ourselves and display the right price to the customer.
- Have the user pay the exact amount they were told in the beginning and we pay the conversion cost.
Any other ideas than the ones mentioned?
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如果您有PayPal客户经理,则可以向他们询问有关演示货币的信息。
假设您没有这样的PayPal业务联系(大多数没有),最好的解决方案就是简单地在您的网站上显示实际的欧元价格。如果需要的话,可以在旁边显示大概的LEK转换,但是欧元价格将用于实际 PayPal交易。
如果付款人使用以当地货币为数量的资金来源,则只会看到某些本地货币转换为欧元。.此转换发生在欧元付款之前发生,这再次是该付款人与该付款人之间的实际交易接收器帐户;从LEK(或其他本地货币)转换为EUR的任何转换为EUR的实际PayPal交易之前
If you have a PayPal account manager, you can ask them about presentment currencies.
Assuming you do not have such a PayPal business contact (most do not), the best solution is to simply display actual EUR prices on your site. An approximate LEK conversion can be shown alongside, if you must, but the EUR price is what will be used for the actual PayPal transaction.
The payer will only see a conversion from some local currency to EUR if they are using a funding source denominated in that local currency.. This conversion happens prior to the EUR payment being made, which again is the actual PayPal transaction between that payer and the receiver account; any conversion from LEK (or other local currency) to EUR is happening before the actual PayPal transaction in EUR