我的AWS Connect Comenting Compuly Profile IS不在S3上启用启用| CCP不显示客户资料板
我正在尝试使用S3启用AWS在代理CCP上连接客户配置文件。我遵循了一个教程,该教程为在这里。我想在以下代理仪表板中看到的启用客户配置文件:
我都遵循每个步骤并进行了绝对的配置,如教程中所述与所需的结果。当我登录代理桌面时,尽管我已经进行了准确的配置,但那里没有客户配置文件框。
I am trying to enable AWS Connect Customer Profile on agent CCP using S3. I have followed a tutorial that is here. I want to enable customer profile as you can see in the following agent dashboard:
I have followed each step and made absolute configuration as mentioned in the tutorial but it didn't come up with the desired result. When I login into the agent desktop, there is no customer profile box present there, although I have made the accurate configuration.
如果你对这篇内容有疑问,欢迎到本站社区发帖提问 参与讨论,获取更多帮助,或者扫码二维码加入 Web 技术交流群。
绑定邮箱获取回复消息
由于您还没有绑定你的真实邮箱,如果其他用户或者作者回复了您的评论,将不能在第一时间通知您!
发布评论
评论(1)
您可以从AWS控制台检查您的连接实例:
Amazon Connect> connectId>客户资料>数据映射
您可以检查创建的映射。
您可以使用客户ID搜索创建的配置文件(映射到帐号)。
you can check your connect instance from AWS console:
Amazon Connect > connectid > Customer Profiles > data mappings
you can check the created mappings.
And you can search the created profile with the customer id (which is mapped to account number),.