tidioChatApi.setVisitorData 未更新用户名

发布于 2025-01-17 18:46:21 字数 458 浏览 0 评论 0原文

在我的index.html中，我有以下代码来显示tidio实时聊天。这将名称作为客人设置为他们以前从未登录的。（可行）

<script
      src="tidio link"
      async
></script>
<script>
  document.tidioIdentify = {
    name: "Guest", // Visitor name
  };
</script>

但是，一旦他们登录，我想以名称登录。我已经在主页上的HTML（与上面的单独的HTML）添加了此代码：

<script>
tidioChatApi.setVisitorData({
name: "bob",
});
</script>

但是，它永远不会更新名称。有人知道为什么吗？脚本似乎没有被调用

原文

In my index.html i have the following code to display a tidio live chat. This sets the name as a guest as they haven't logged in before. (that works)

<script
      src="tidio link"
      async
></script>
<script>
  document.tidioIdentify = {
    name: "Guest", // Visitor name
  };
</script>

However, once they do login i want to get their logged in name. i have added this code to the html on the homepage (separate html from above) like this:

<script>
tidioChatApi.setVisitorData({
name: "bob",
});
</script>

However, it is never updating the name. Does anyone know why? The script doesn't seem to be getting called

分享到QQ

分享到微博

如果你对这篇内容有疑问，欢迎到本站社区发帖提问参与讨论，获取更多帮助，或者扫码二维码加入 Web 技术交流群。

发布评论

需要登录才能够评论，你可以免费注册一个本站的账号。

稍尽春風 2025-01-24 18:46:22

您需要在调用“setVisitorData”之前检查 Tidio 是否已准备好，如下例所示：

<script>
    document.tidioIdentify = {
        name: "Guest", // Visitor name
    };
</script>
<script src="//code.tidio.co/xxxxxxx.js" async></script>
<script>
    (function () {
        function onTidioChatApiReady() {
            tidioChatApi.setVisitorData({
                name: "bob",
            });
        }
        if (window.tidioChatApi) {
            window.tidioChatApi.on("ready", onTidioChatApiReady);
        } else {
            document.addEventListener("tidioChat-ready", onTidioChatApiReady);
        }
    })();
</script>

此处引用 Tidio 文档：

https://docs.tidio.com/docs/listeners_events

https://docs.tidio.com/docs/visitor_identification

You need to check if Tidio is ready before calling "setVisitorData" as per the following example:

<script>
    document.tidioIdentify = {
        name: "Guest", // Visitor name
    };
</script>
<script src="//code.tidio.co/xxxxxxx.js" async></script>
<script>
    (function () {
        function onTidioChatApiReady() {
            tidioChatApi.setVisitorData({
                name: "bob",
            });
        }
        if (window.tidioChatApi) {
            window.tidioChatApi.on("ready", onTidioChatApiReady);
        } else {
            document.addEventListener("tidioChat-ready", onTidioChatApiReady);
        }
    })();
</script>

References to Tidio documentation here:

https://docs.tidio.com/docs/listeners_events

https://docs.tidio.com/docs/visitor_identification

回复收藏 0 原文

~没有更多了~