我的用户尝试通过 Flow 发送给他们的电子邮件通知来访问 Microsoft Power Automate (Flow) 批准。单击批准时，他们会收到错误“出现问题。调用者无法访问请求的批准。”在 us.flow.microsoft.com 直接访问他们的批准时 >行动项目>批准，他们只能看到一月份之前的批准。相同的批准也适用于其他用户。如何修复审批访问权限？
我尝试让用户通过隐身选项卡登录。我还检查了用户是否仍然拥有分配给他们的 MS PA 许可证，它们似乎是正确的（用户拥有 MS 365 E1、MS 365 Business Premium 和 MS Power Automate Free）。
My user tries to access Microsoft Power Automate (Flow) approvals via email notifications that the Flow sends to them. When clicking on the approval, they get an error "Something went wrong. The requested approval is not accessible to the caller." When directly accessing their approvals at us.flow.microsoft.com > Action items > Approvals, they only see approvals up to January. The same approvals are working for other users. How do I fix approval access?
I tried having the user login via an incognito tab. I also checked whether the user still has MS PA licenses assigned to them, and they seem to be correct (the user has MS 365 E1, MS 365 Business Premium, and MS Power Automate Free).
发布评论
评论（1）
找出导致我们用户出现问题的原因。用户有一个重复的企业 Microsoft 帐户，因此都会向两个帐户发送有关批准的电子邮件通知，但只有重复的帐户才能访问它们。删除重复的帐户解决了该问题。
如果我们有两个同名的用户&两者都不能删除，另一种解决方案是更改批准的路由方式（即通过电子邮件而不是姓名。）
Figured out the what was causing the issue for our user. The user had a duplicate enterprise microsoft account, so both were being sent the email notification about the approvals, but only the duplicate account was being given access to them. Removing the duplicate account fixed the issue.
If we had had two users with the same name & neither can be deleted, another solution would've been to change how the approvals are routed (ie. by email instead of name.)