在 iTunes Connect 上显示应用程序的崩溃日志之前是否存在延迟?
我的一个应用程序在应用程序商店中,我接到一位客户的电话,说应用程序中的特定功能持续导致应用程序崩溃。但是,我现在在 iTunes Connect 中看不到任何日志。应用程序崩溃和日志提交之间是否存在延迟?如果是这样,通常需要多长时间?
谢谢,
特贾。
One of my apps is in the appstore and I got a call from one of our clients saying a specific feature in the application is consitently causing the app to crash. However, I don't see any logs in iTunes Connect rightnow. Is there a delay between the app crashing and the log being submitted? If so, how long does it usually take?
Thanks,
Teja.
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您最好要求他们直接向您发送崩溃报告。如果他们使用 iTunes 同步手机,他们的 PC/Mac 上就会有一个副本。
不幸的是,人们同步手机的频率似乎越来越低。 (这意味着他们从未进入 iTC。)而且,并非所有人都进入 iTC。苹果将它们聚合起来,但似乎也有一定程度的过滤。他们所做的事情没有记录。
这个博客解释了我最终做了什么我的应用程序。
You'd be better asking them to send you crash reports directly. If they sync their handset using iTunes there will be a copy on their PC/Mac.
Unfortunately it seems that people are syncing their phones less and less often. (Which means they never make it into iTC.) Also, not all of them make it into iTC. Apple aggregate them but there also appears to be some level of filtering. What they do is not documented.
This blog explains what I ended up doing with my apps.
您应该使用像 Crittercism 这样的服务 - 他们为您提供实时崩溃报告。如果您想自己实现服务器,您也可以使用像 PLCrashReporter 这样的开源软件。
You should use a service like Crittercism - They give you real-time crash reports. You could also use something open-source like PLCrashReporter if you want to implement the server yourself.
延迟实际上取决于用户将设备与 iTunes 同步所需的时间。我相信之后会很快。
另外值得注意的是,iTunes Connect 在显示之前需要一些崩溃报告。
The delay really depends on how long it takes before the user syncs their device with iTunes. I believe after that it's pretty quick.
Also it's worth noting that iTunes Connect needs a few crash reports before it displays them.