“不支持此电影格式”旧 iPhone 上出现错误

发布于 2024-12-08 21:25:02 字数 565 浏览 0 评论 0原文

我最近将我的应用程序升级到视网膜显示。该应用程序包括电影文件 (m4v)。在过去的一周里,我收到了几封电子邮件,说他们收到了“不支持此电影格式”错误,但我似乎无法找到共同因素,也无法复制它。

  • 原版电影的分辨率为 480x320,新电影的分辨率为 960x640。
  • 我相信两组电影使用了相同的设置:m4v、h2.64
  • 它们在我的 iPod 3G (iOS4.3)、iPad 1 (iOS4.3)、iPhone 4 上运行良好
  • 它们在 iOS 及以上的所有模拟器上运行良好3.0。
  • 第一个错误是在 iPhone 2G 上出现的,但后来我在 iPod 3 (iOS4.2) 上收到了一个错误

,大多数人都没有遇到问题,仍然得到了很好的评价。

假设: 我认为这只是与旧手机+双倍大小电影的内存不足有关,但未经测试我无法确定,而且由于大多数人没有遇到问题,我不愿意降级该应用程序。

还有其他人遇到过这种情况吗?有什么想法吗?

如果有人拥有 2G 或早期 3G 手机,如果您能帮我测试一下,我很乐意提供一两个促销代码。谢谢。

-k。

I've recently upgraded my app to retinal display. The app includes movie files (m4v). In the past week I've received a few emails that say they've received "This movie format is not supported" errors, but I can't seem to track down the common factor, and I can't replicate it.

  • The original movies were 480x320, the new movies are 960x640.
  • I believe the same settings were used for both sets of movies: m4v, h2.64
  • They work fine on my iPod 3G (iOS4.3), iPad 1 (iOS4.3), iPhone 4
  • They work fine on all simulators down to iOS 3.0.
  • The first error to come in was on an iPhone 2G, but later I received one from iPod 3 (iOS4.2)

Most people have had no problems, still getting great reviews.

Hypothesis:
I'm thinking it just has to do with low memory on older phones + double size movies, but I can't be sure without testing, and since most people aren't having problems I'm reluctant to downgrade the app.

Anyone else encounter this? Any ideas?

If anyone's got a 2G or early 3G phone I'd be happy to toss out a promo code or two if you'll help me to test this through. Thanks.

-k.

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新人笑 2024-12-15 21:25:02

我的 iPhone 2g 无法播放使用 h.264 编码的视频,而该视频在所有其他浏览器上也能正常工作。看来问题可能出在旧的电话技术上。

My iPhone 2g does not play my video encoded with h.264 that works fine on ALL other browsers either. Seems likes it could be the old phone technology as the problem.

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