Apple - 暂停/退款应用内自动续订订阅
我有一个 iPhone/iPad 应用程序,提供按月订阅的服务。不过,这一服务全年有两个月是完全没用的。
有什么办法可以暂停我所有用户的订阅 2 个月,或者每年给他们 2 个月的退款,这样他们就不用为无用的服务付费?
I have an iPhone/iPad application that offers a monthly subscription to a service. Although, this service is totally useless during 2 months in the whole year.
Is there any way to either suspend all my users subscription for 2 months, or give them a 2 months refund every year so they don't pay for a useless service ?
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与苹果员工好好交谈后,暂停自动续费产品是不可能的。
此外,目前 NewsStand 应用程序之外不存在 0 美元订阅。
为了解决我们的问题,我们必须删除 iTunes Connect 中的应用内产品。这将自动取消我们拥有的所有有效订阅,这样用户就不会被收取任何费用。
该解决方案的一个很大的缺点是我们将失去所有当前的订户,因此明年我们必须从头开始建立一个新的订户银行。
After a good talk with an Apple employee, it is not possible to suspend an auto-renewable product.
Also, 0$ subscriptions do not exist outside NewsStand apps for the moment.
In order to solve our problem, we will have to delete the in-app product in iTunes Connect. This will automatically cancel all active subscriptions we have so the users will not be charged for nothing.
A big downside to this solution is that we will lose all current subscribers, so next year we have to build up a new subscriber bank from scratch.
也许你可以免费给你的用户两个月的时间,而不是退款。
Maybe you can give two months for free to your users instead of refund them.
自从每年发布关于取消所有订阅者的答案后,您是否找到了更好的替代方案?
除了 1 年订阅之外,Apple 还允许您选择其他条款,包括 1 个月订阅、可续订和不可续订订阅。
也许您可以让您的应用内 UI 看起来就像用户正在注册长期订阅一样,但在幕后,您的应用仅向 Apple 发送 1 个月的不可续订订阅请求。然后,每个月,您的应用程序都会自动请求另一个 1 个月的订阅,然后再...只需跳过您想跳过的月份。
用户在您的 UI 中填写订阅表单 1 次。您的应用程序逻辑会记住开始新的 1 个月订阅的次数。
Have you found any better alternative, since posting your answer about canceling all subscribers every year?
In addition to 1-year subscriptions, apple lets you do other terms as well, including 1-month subscriptions, for both renewable and non-renewable subscriptions.
Maybe you could make your in-app UI look as if the user is signing up for a long-term subscription, but behind the scenes, your app only sends a 1-month non-renewable subscription request to apple. Then, each month, your app automatically requests another 1-month subscription, and another... just skip the months you want to skip.
The user fills out the subscription form in your UI 1 time. Your app logic remembers how many times to start a new 1-month subscription.