Paypal Express Checkout 坚持使用电话号码，即使选项已关闭（从 Magento 拨打）
我在 Magento 中使用 Paypal“快速结账”选项。
（我没有使用任何快速结帐按钮，这只是因为我在从网站付款标准返回时遇到问题）。
在 Paypal 的网站付款首选项中，我已将“联系电话号码”字段设置为关闭。
我还在 Magento 方面进行了一些更改，使电话号码成为可选 （根据这篇文章）。
但是，电话号码字段在 Paypal 结账时仍然会出现，并且是必填字段。显然，这可能会导致客户放弃交易。
Paypal 支持的最初回应是，电话号码始终是强制性的，首选项设置仅控制是否将价值退还给卖家 - 这对我来说听起来不太正确，因为它使设置基本上无用。
鉴于 Magento 通常需要电话号码，我想知道 Magento Paypal API 调用中的某些内容是否可能覆盖默认设置？
一定有某种方法可以使电话号码可选吗？
编辑：
在与支持人员进一步联系并进行更多挖掘后，我们发现，尽管有参数描述，但 Paypal 将始终坚持使用非 Paypal 帐户的联系电话号码（即直接通过信用卡付款）。这至少适用于网站支付标准和快速结帐，可能更多。 然后，“电话号码关闭”参数控制输入的电话号码是否返回到商店。
这让我觉得很愚蠢。如果我在某个地方结账时要求输入电话号码，我并不特别关心是 Paypal 还是商家要求我输入电话号码，我不会对此感到高兴，并且很可能会中止交易，特别是如果它是我以前从未购物过的网站。我什至不明白为什么 Paypal 需要这个号码 - 如果有人建议欺诈性地使用我的卡，我希望我的卡公司而不是 Paypal 打来电话。如果有人自称是 Paypal 的人给我打电话，我可能会挂断电话。
另外，鉴于这就是它的工作方式，他们可以通过指出“电话号码关闭”字段仅适用于某些时间
/咆哮来使其更加清晰
I'm using the Paypal 'Express Checkout' option in Magento.
(I'm not using any express checkout buttons, it's just because I was having problem with returning from Website Payments Standard).
In Paypal's Website Payment Preferences, I've set the 'Contact Telephone Number' field to off.
I've also made a number of changes on the Magento side to make telephone number optional
(as per this post).
However, the telephone number field still appears during Paypal checkout, and is mandatory. Obviously, this is potentially going to cause customers to abandon the transaction.
Initial response from Paypal support is that the telephone number is always mandatory, that the preference setting only controls whether or not the value is returned to the seller - this doesn't sound right to me, since it makes the setting largely useless.
Given that Magento usually requires a phone number, I'm wonder if possibly something in the Magento Paypal API call is overriding the default setting?
There must be some way of making the phone number optional?
Edit:
It would appear after further contact with support, and some more digging, that despite the description of the parameter, Paypal will always insist on a contact number for non-Paypal accounts (i.e. paying directly by credit card). This applies for Website Payments Standard and Express checkout at least, possibly more.
The 'Telephone number off' parameter then controls whether the phone number entered is returned to the store.
This strikes me as daft. If I'm on a checkout somewhere and asked to enter a phone number,I don't particularly care whether it's Paypal or the merchant asking me for it, I'm not going to be happy about it and quite possibly abort the transaction, especially if it's for a site I haven't shopped with before. I don't even see why Paypal need the number - if there's a suggestion of somebody fraudulently using my card I'd expect a call from my card company, not Paypal. I'd probably hang up if someone claiming to be from Paypal called me.
Plus given that is the way it works, they could have made it a lot clearer by pointing out the the 'Phone number off' field only applies some of the time
/rant
如果你对这篇内容有疑问，欢迎到本站社区发帖提问 参与讨论，获取更多帮助，或者扫码二维码加入 Web 技术交流群。
绑定邮箱获取回复消息
由于您还没有绑定你的真实邮箱，如果其他用户或者作者回复了您的评论，将不能在第一时间通知您！
发布评论
评论（1）
您是否尝试过将电话号码选项设置为“打开（可选）”？
Have you tried setting the phone number option to 'On (optional)'?