如何防止来自特定地址的电子邮件进入 Hotmail 垃圾邮件?

发布于 2024-12-03 18:00:36 字数 1351 浏览 2 评论 0原文

我在专用服务器上有一个站点,它有自己的 IP 范围,并且已经运行了好几年了。我们有一个通知电子邮件地址 ([email protected]),我们用它来发送自动电子邮件(用户注册时发送激活电子邮件,如果有相关内容则发送通知电子邮件)他们身上发生了一些事情,例如有人与他们成为朋友或评论他们的照片等)。用户可以选择是否接收这些通知。我们有 SPF 和 RDNS 设置。

来自我们所有其他电子邮件帐户的电子邮件会正确地转到 hotmail/gmail/yahoo mail 等收件箱。但是,从 [电子邮件受保护] 帐户发送的任何邮件(无论是由服务器或通过 Outlook 手动)正确发送到收件箱然而,yahoo 和 gmail 在 Hotmail 中会进入垃圾邮件(但其他@domain.com 地址会正确发送到 hotmail 的收件箱)。邮件顶部显示 MS Smartscreen 将此邮件标记为垃圾邮件。我注册了 MS 智能网络数据服务来监控 IP,它说它没有被阻止,但它显示类似机器人的行为(这是有道理的,因为我们的通知有点像机器人,即使它们不是垃圾邮件)。

我不知道该怎么做才能防止这种情况发生,我们已经验证了电子邮件,显然 IP 上没有一般性阻止,因为来自同一域上不同帐户的电子邮件正在成功通过。它似乎也不是电子邮件的格式,因为如果我从 [ 发送相同的电子邮件email protected] 和 contact@domain 然后来自 contact@ 的邮件会进入收件箱,但来自 mailout@ 的一封邮件会变成垃圾邮件。

我真的不知道该怎么做,显然试图让微软来解决它是永远不会发生的,我已经使用了他们所有可用的工具。我显然可以尝试设置一个新的电子邮件地址(例如 [email protected] )并将其用于通知,但我认为它也被阻止只是时间问题。

对于任何人提出的任何建议,我将非常感激!

非常感谢,

戴夫

I have a site on a dedicated server with it's own IP range that has been running for a good few years. We have a notification email address ([email protected]) which we use to send automated emails (activation emails when a user signs up and notification emails if something relevant to them happens, eg someone befriends them or comments on their picture etc). Users can select whether to receive these notifications or not. We have SPF and RDNS setup.

Email from all our other email accounts go to hotmail/gmail/yahoo mail etc correctly into the inbox. However any mail sent from the [email protected] account (whether automatically by the server or manually via outlook) is delivered correctly to the inboxes for yahoo and gmail however goes into Junk in Hotmail (but other @domain.com addresses deliver to hotmail's inbox correctly). It says at the top of the message that MS Smartscreen marked this message as junk. I signed up for MS Smart Network Data Services to monitor the IP and it says it's not blocked but it displays Bot-like behaviour (which kind of makes sense as our notifications are kind of bot like even though they're not spam).

I can't work out what to do to prevent this from happening, we've authenticated the email, there's obviously not a general block on the IP as emails from different accounts on the same domain are going through successfully. It doesn't seem to be the format of the email either because if I send identical emails from [email protected] and contact@domain then the one from contact@ gets through to the inbox but the one from mailout@ goes through to junk.

I can't really work out what to do and obviously trying to get MS to sort it out is never going to happen and i've used all their available tools. I can obviously try setting up a new email address (eg [email protected]) and using that for notifications but i assume it will only be a matter of time before that gets blocked as well.

I would be immensely grateful for any suggestions anyone has!

Thanks so much,

Dave

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伪装你 2024-12-10 18:00:36

你没有太多选择。尝试尽可能多地执行以下操作:

  1. 寻求 MS 支持(不要放弃这个概念)
  2. 实施 DKIM 和可能的 DMARC (它们比 SPF)
  3. 将您的 IP 地址更改为更干净的地址
  4. 查找并遵循批量发件人最佳实践,例如 M³AAWG 的 BCP,也许是 帮助 – 我在黑名单 文档

You don't have many options. Try to do as many of the following as you can:

  1. Reach out to MS support (don't discard this notion)
  2. Implement DKIM and possibly DMARC (which are vastly more informative than SPF)
  3. Change your IP address to something cleaner
  4. Find and follow bulk sender best practices, e.g. M³AAWG's BCPs, perhaps the Help – I'm on a Blocklist doc
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