jira 工作流程中的受让人
当我将 jira 问题的状态更改为其他人应该处理它时，我是否应该更改 jira 问题中的受让人？
常见的做法是什么？ （请提供您的想法的可靠来源）
Should I change assignee in jira issue when I've changed it state to such that other person is supposed to work on it?
What is common approach? (please provide trustworthy source of your thoughts)
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这取决于您想要实现的目标。如果您使用 JIRA 作为问题跟踪器，向每个人显示他的职责是什么，那么您应该将受托人更改为现在应该处理该问题的人员。由于受让人只能是拥有被指派许可的人，因此可能存在其他人接受该工作的极端情况。
您的工作流程应该反映这一点。因此，当您将缺陷分配给开发人员（因为他是修复该缺陷的人），并且开发人员已修复该缺陷并将其状态更改为“已解决”时，他应该可以选择将问题分配给负责的质量管理人员，该人员已在关闭错误之前重新测试应用程序的相关部分。
It depends on what you want to achieve. If you use JIRA as an issue tracker that shows everyone what is his duty to do, you should change the assignee to the person that should work on that issue now. As assignee are only allowed person with the permission to be assigned, so there may be edge case where someone else does take the job.
Your workflow should be reflect that. So when you assign a defect to a developer (because he is the one to fix it), and the developer has fixed it has changes the status to resolved, he should have the option to assign the issue to the responsible QM person, that has to retest the relevant part of the application before closing the bug.
我还看到一些用户将受让人更改为记者的姓名，以便让记者在评论中回答他们的问题。
我不赞成这种用法。
这可能意味着您错过了工作流程步骤（例如“等待报告者”），或者在小工具或看板中缺少过滤条件，或者错过了向报告者发出的关于问题推荐/更新的通知（或者报告者考虑了通知）作为垃圾邮件）。
解决上述问题，您就无需分配给记者。
报告者是任务的“客户”，除非他自己解决了任务，否则他不能成为受托者。
I have seen also that some users change assignee to the name of reporter, in order to ping the reporter to answer their question in a comment.
I deprecate this usage.
It may mean that your miss a workflow step (such as "Waiting for reporter"), or have a missing a filter condition in a gadget or board, or miss notification to the reporter on issue commended/updated (or the reporter consider the notifications as spam).
Fix the above, and you will have no need to assign to reporter.
Reporter is a "customer" of the task, and unless he resolves his task by himself, he shall not be assignee.
“受让人”是该问题的主要负责人。重要的不是谁应该解决这个问题，而是谁应该管理这个问题的进展。
例如，如果开发人员修复了错误，错误报告者应该对其进行测试，但报告者并不总是有空或足够负责（可能是客户），因此应该指派一名质量控制人员，或者可能是支持台将联系客户并指导修复错误。
The "assignee" is a main person who is responsible for the issue. It's not necessary who should work on it, but the one who should manage progress on the issue.
E.g. if developer has fixed a bug, the bug reporter should test it, but it's not always possible that the reporter is available or responsible enough (it could be a customer), so then a QC person should be assigned, or maybe support desk who would contact the customer and guide through the bug fix.