为什么总是显示“没有可用的见解”对于我的应用程序？
我们已经推出了多个 Facebook 应用程序。它们旨在作为基于选项卡的 iframe 应用程序在 Facebook 页面上运行。这些应用程序已安装在数十个页面上，拥有数千名日常用户。查看这些选项卡的用户不需要授权应用程序，我们不需要任何权限。当用户通过这些应用程序共享时，我们使用 Facebook JS 对话框库。
当我尝试查看见解数据时，除了一个应用程序之外，所有这些应用程序都显示“没有可用的见解”。我们从 Facebook 获得的唯一分析是 Insights 摘要页面，其中包括一些基本的用户、共享和性能数据，但没有提供任何详细信息。
正如我所提到的，一个应用程序确实具有洞察力。这是我们在 Facebook 上推出的第一个应用程序。它最初是一个画布 iframe 应用程序，但现在仅从个人资料页面运行。这似乎是与我们最新的应用程序的唯一区别。
所以我想我的问题是：让用户访问您的画布应用程序是否会触发 Insights 可用性？或者是否有其他原因导致我们无法获取除一个原始应用程序之外的所有应用程序的见解？正如我所提到的，用户正在通过这些应用程序进行分享，我们很想更多地了解这些故事所得到的反应。
（我向 Facebook 提交了一个错误，但在最初请求应用程序 ID 并承诺对其进行调查后，他们已停止响应我的更新请求。）
We have launched several Facebook apps. They are intended to run on Facebook Pages as tab-based iframe apps. These apps have been installed on dozens of pages, have thousands of daily users. Users who view these tabs do not need to authorize the apps, we don't require any permissions. When users share through these apps, we use the Facebook JS dialogs library.
With the exception of one, all of these apps display "No Insights Available" when I try to view the insights data. The only analytics we get from Facebook is the Insights summary page which includes some basic user, sharing and performance data - but no details are available.
As I mentioned, one app does have Insights. It was the first app we launched on Facebook. It was originally a canvas iframe app but now runs exclusively from profile pages. This seems to be the only difference from our more recent apps.
So I guess my question is this: is Insights availability triggered by having users access your canvas app? Or is there some other reason that we can not get Insights for all of our apps except the one original application? As I mentioned, users are sharing from these apps and we would love to know more about the reaction those stories are getting.
(I filed a bug with Facebook but after an initial request for app ids and a promise to look into it, they have since stopped responding to my requests for an update.)
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最后，事实证明这是 Facebook 的一个错误，他们现在已经修复了。我们没有做错任何事。一个应用程序具有画布页面视图而另一个应用程序没有，这一事实纯属巧合。
周三，Facebook 部署了 Insights 的更新版本，直接与其应用程序页面集成 - 奇迹般的是，我们能够再次看到所有应用程序的 Insights 数据，包括 Facebook 之前列为“没有可用见解”的历史数据。 ”
如果有人感兴趣，可以查看他们关于升级后的 Insights 应用程序的博客文章。 https://developers.facebook.com/blog/post/554/
In the end, it turns out this was a Facebook bug that they have now fixed. We weren't doing anything wrong. The fact that one app had canvas page views and the other did not was purely coincidental.
On Wednesday, Facebook has deployed an updated version of Insights that integrates with their application page directly - and miraculously, we're able to see Insights data for all of our applications again, including historical data that Facebook previously listed as "No insights available."
If anyone is interested, here's their blog posting on the upgraded Insights application. https://developers.facebook.com/blog/post/554/