I would look at the quality of your prompts. If your prompts are not helping me get the information I want, I will try for the Operator. Changing the operator key will just get you a bunch of unsatisfied customers. Many will hangup and go elsewhere if they can. Is this what you want?
Track why your customers are pressing 0, and rearrange your prompts to get the most important prompts early in the list. Add new prompts if needed. When changing your prompts you may want to indicate that they have changed early in the prompt messages.
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我会看看你的提示的质量。如果您的提示无法帮助我获取所需的信息，我将尝试使用操作员。更改操作员密钥只会让您带来一群不满意的客户。如果可以的话，许多人会挂断电话并前往其他地方。这是你想要的吗？
跟踪客户按 0 的原因，并重新排列提示以在列表的前面获取最重要的提示。如果需要，添加新提示。更改提示时，您可能希望在提示消息中尽早表明它们已更改。
I would look at the quality of your prompts. If your prompts are not helping me get the information I want, I will try for the Operator. Changing the operator key will just get you a bunch of unsatisfied customers. Many will hangup and go elsewhere if they can. Is this what you want?
Track why your customers are pressing 0, and rearrange your prompts to get the most important prompts early in the list. Add new prompts if needed. When changing your prompts you may want to indicate that they have changed early in the prompt messages.