Facebook 上的图片无法加载
在帮助家庭成员解决计算机问题时,我通常是一个出色的调试者,我通常也会在这里发布此类问题,但我希望这个社区可以帮助我弄清楚这一点。
一位家庭成员遇到某些网站无法加载所有资源的问题,主要是显示的图像。我已经禁用了她的赛门铁克保护,以防它扫描或阻止加载内容,并且还卸载并禁用了她不需要的启动应用程序。
系统上未加载的文件的一个示例是: http://static.ak.fbcdn.net/rsrc .php/v1/yp/r/kk8dc2UJYJ4.png
我假设这里的其他人都会加载此内容。
任何想法将不胜感激。她在 IE、Chrome、Firefox 中也遇到了类似的问题。
I'm usually a great debugger when it comes to helping family members with their computer problems, I also would normally post this type of question here, but I'm hoping this community can help me get to the bottom of this.
A family member is having problems with certain websites not loading all of the resources, primarily images is what it appears. I have disabled her Symantec protection in case it was scanning or preventing stuff from loading and have also uninstalled and disabled startup applications she doesn't need.
One example of a file that is not loading on her system is:
http://static.ak.fbcdn.net/rsrc.php/v1/yp/r/kk8dc2UJYJ4.png
I'm assuming this loads for everyone else here.
Any thoughts would be much appreciated. Also she gets a similar issue in IE, Chrome, Firefox.
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我首先要查看的是是否安装了商业广告拦截器,因为我猜它不能是加载项/扩展程序,因为不同的浏览器有自己的设置。
这可能听起来很愚蠢,但是您检查过主机文件(system32/drivers/etc/hosts)吗? static.ak.fbcdn.net 是否可能只是被重定向?您可能想尝试打开命令提示符并执行
ping static.ak.fbcdn.net
并确认她的计算机的确切行为。就我而言,FB 将我重定向到 a749.g.akamai.net(或 125.56.208.11),一切正常。
小修改:我有点怀疑这就是原因,因为 FB 还提供来自该域(CSS、JS)的其他内容。照片和个人资料图片似乎来自不同的域。但我仍然对连接到资源或显示资源时是否出现问题感兴趣。
The first place I'd look is if there's a commercial ad-blocker installed, as I guess it can't be an add-in/extension as different browsers have their own settings.
And it may sound silly, but did you check the hosts file (system32/drivers/etc/hosts)? Is it possible static.ak.fbcdn.net is just being redirected? You might want to try opening the command prompt and just doing
ping static.ak.fbcdn.net
and confirming her computer's exact behavior.In my case FB redirects me to a749.g.akamai.net (or 125.56.208.11) and everything works fine.
Minor edit: I'm a bit skeptical that's the cause, as FB serves other stuff from that domain (CSS, JS). Photos and profile pictures seem to come from a different domain. But I'd still be interested in whether the problem occurs when connecting to the resource or displaying it.
这可能是因为您的 DNS 将 Facebook 用于获取图像的 Akamai CDN 服务器解析为无法从您的网络访问的 IP 地址。您可能想要获取发生这种情况时您的计算机使用的 facebook CDN 的 IP 地址,并联系您的网络管理员以查找 IP 封锁背后的原因(可能是因为防火墙)。除此之外,您可以尝试在系统设置中更改 DNS,这可能会为您提供适合您网络的 IP 地址。
PS:几周前我遇到了这个问题,并发现我的发现是正确的。
Thats probably because your DNS resolves the Akamai CDN server, used by facebook to fetch images, to an IP address that is not reachable from your network. You may want to get the IP address of facebook CDNs used by your computer at the time this happens and contact your network administrator to find the reason behind the IP blockage (may be because of firewall). Other than that, you can try changing your DNS in your system settings which might give you an IP address that works for your network.
PS: I ran into this issue a few weeks ago and have found my findings to be correct.