在建立可用性测试的启发式方法时,您是否建议使用自己的启发式方法或预定义的启发式方法
我正在进行医疗内容交付系统的可用性研究,并计划使用 CHI 论文中的一些启发式方法进行启发式评估。但是,由于重点领域与论文略有不同,我不确定是否所有启发式方法是否适用以及我是否应该使用它们作为指导。
您将如何处理这种情况,您会创建自己的启发式方法还是使用现有的启发式方法并对其进行调整以适合您的流程?
谢谢
I am conducting a usability study of medical content delivery systems and I was planning to use some heuristics present in a CHI paper for my Heuristic evaluation.However since the area of focus is slightly different from the paper,I am not sure if all the heuristics are applicable and whether I should use them as a guideline.
How would you handle such a situation,would you create your own heuristics or use an existing one and adapt it to suit your process ?
Thanks
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您最好使用某种现有的启发式方法,例如您计划使用的论文,然后在其中附加您自己的特定规则/指南。
你会注意到我没有说“修改”。
You would be wise to use some sort of existing heuristics, such as the paper you are planning to use, then append your own specific rules/guidelines to it.
You'll notice I did not say 'modify'.
良好的启发式评估始终是针对特定项目需求量身定制的。使用纸张作为起点。从中学习启发式方法。根据您的领域/项目的需要调整启发式。您还应该考虑其他经典的启发式评估模板,例如 http://en.wikipedia .org/wiki/Heuristic_evaluation#Nielsen.27s_heuristics。
A good heuristic evaluation is always tailored for a specific project needs. Use the paper as a start point. Learn the heuristics from it. Adapt the heuristics as much as needed to your domain/project. You also should take into account other classic heuristic evaluation templates, such as http://en.wikipedia.org/wiki/Heuristic_evaluation#Nielsen.27s_heuristics.