在管理面板中以 0 美元的自定义价格创建新订单
我在创建新订单的管理界面上遇到问题。如果订单发货错误或由于某种原因 CSR 需要创建新订单而不向客户收费,我们认为最好的方法是在管理面板中创建新订单,然后使用以下命令将价格覆盖为 0 美元订单行项目上的自定义价格复选框。但是,当您执行此操作时,不会创建订单。点击“提交订单”后,它会思考一下,刷新页面,但没有执行任何操作。不会引发任何错误,也不会创建订单。但是,如果我保留订单项成本不变,但使用我设置的优惠券对订单应用 100% 折扣,则效果会很好。然而,这增加了复杂性,因为我还需要有一个特殊的客户群来用于替换订单优惠券,这样一般客户就不能随意使用它。
我还没有花时间进一步调查这个问题,但我想我应该把它扔给社区,看看是否有人对此有任何想法。
谢谢!
I'm having an issue with the Admin interface for creating a new order. In the event that an order was mis-shipped or for some reason a CSR needs to create a new order and not charge the customer, we figured the best way is to create a new order in the Admin panel and override the price to $0 using the Custom Price checkbox on the order line item. However, when you do this, the order doesn't get created. After hitting "Submit Order", it thinks for a bit, refreshes the page, but doesn't do anything. No errors are thrown, no order created. However, if I leave the line item cost as-is but use a coupon I've set up to apply a 100% discount to the order, it goes through just fine. However, that adds complexity because I need to also have a special Customer Group for the replacement order coupon so that general customers can't use it at will.
I haven't taken any time yet to investigate this more but I thought I'd throw it out there to the community and see if anyone has any thoughts on it.
Thanks!
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这只是我的经验,因为我最近需要通过后端启动零订单。
在 1.5.1 上,我在通过后端创建订单时遇到了一些问题,包括不接受自定义价格。我发现刷新页面就可以了。
在 1.7 上,似乎接受了定制价格,没有“小问题”
Just my experience as I recently needed to initiate a zero order through the backend.
On 1.5.1 I have had some issues while creating an order through the backend including not accepting the custom price. I found that refreshing the page makes things work though.
On 1.7, it appears that custom price is accepted without "hick-ups"
您可以继续使用优惠券,但不需要将客户归入特殊群体。只需将优惠券代码分配给一个 24 个字符左右长度的随机字符串,它与密码相同。有人猜出优惠券代码的机会是天文数字,就像猜出密码一样。
You can continue to use the coupon but you dont need to put customers in a special group. Just assign the coupon code to a 24 character or so length random string and its the same as a password. The chances that someone could guess the coupon code are astronomical, just like guessing a password.