用户在 uitextfield 中点击时无法调出键盘

发布于 2024-10-31 10:40:06 字数 239 浏览 0 评论 0原文

我有一位用户在点击 iPad 应用程序的文本字段时无法调出键盘。有超过 100 个用户在执行此操作时没有遇到任何问题,但我找不到重现她的问题的方法(我观察到一切在 12 个不同的设备上正常工作)。她坚称自己已经点击了文本字段,但没有任何反应。有人遇到过类似的问题吗?

我欢迎您对此的想法。谢谢!

更新:另一位用户刚刚报告了类似的问题。虽然最初我认为这可能是 PEBKAC,但由于两个独立的人遇到了同样的问题,这种可能性变得越来越小。

I have a user who cannot bring up the keyboard when she taps in the textfield of my iPad app. There are over 100 users who have no trouble doing this, and I cannot find a way to reproduce her problem (I've observed everything working correctly on 12 different devices). She insists that she has tapped in the text field and that nothing happens. Has anyone experienced a similar issue?

I welcome your thoughts on this one. Thanks!

UPDATE: Another user has just reported a similar problem. While initially I thought this may be a PEBKAC, but since two independent people are having the same issue, that is becoming less likely.

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评论(3

蹲墙角沉默 2024-11-07 10:40:06

她的指甲很长吗?她是否用食指点击,但同时允许中指触摸屏幕?她敲击时会拖拽一点吗?

使用她的设备的其他人可以让键盘出现吗?

在消除用户错误之前,我不会认为这是代码问题。

如果是代码问题,请检查其他视图是否与您的文本字段重叠并拦截触摸。

Does she have long fingernails? Does she tap with her index finger, but allow her middle finger to touch the screen at the same time? Does she drag a bit when she taps?

Can somebody else using her device get the keyboard to appear?

I wouldn't consider it a code problem until you eliminate user error.

If it is a code problem, check that some other view isn't overlapping your textfield and intercepting touches.

逆流 2024-11-07 10:40:06

她是否连接了蓝牙键盘?

Does she have a Bluetooth keyboard connected?

新一帅帅 2024-11-07 10:40:06

来自其中一位用户:

我将软件从 3.2.2 更新到
最新版本 4.1.1 并做了一个
固件更新。该应用程序运行良好
现在!

奇怪,因为我回测了它,但至少问题终于解决了。

更新:第二位用户也确认该解决方案有效。我很想听听其他人是否遇到过类似的问题。

From one of the users:

I updated the software from 3.2.2 to
the latest version 4.1.1 and did a
firmware update. The app works fine
now!

Odd, since I back tested it, but at least the problem is resolved at last.

UPDATE: The second user also confirms that this solution worked. I'd love to hear if anyone else experienced similar issues.

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