连接到 Avaya 数据库
我尝试连接到 avaya 数据库以从中获取数据，如何？ 我是 .net 开发人员，并尝试开发程序来生成一些报告“生活报告”。
请帮我 ：（
i try to connect to avaya database to get data from it , how ?
i`m .net developer and try to develope program to generate some report "life reports".
please help me :(
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Hamdy，
如果您指的是用于呼叫中心统计的 Avaya CMS，那么您可以使用 ODBC 连接到它来获取历史数据。为此，您需要让 CMS 管理员安装 ODBC 软件服务器端，如“Avaya 呼叫管理系统 ODBC 和 JDBC”文档中所述，您可以在此处获取该文档：http://support.avaya.com/css/Products/P0030/Application%20&%20Technical%20Notes#< /a>.确保在该页面的“发布”下拉控件中选择正确的版本，因为 CMS 版本之间的 ODBC 安装过程有所变化。安装并配置 ODBC 后，您可以访问 CMS 上的历史表和字典表。
如果您需要访问实时数据，我建议您与 Avaya 代表联系。关键词是 Generic-RTA 和 RT_Socket，这是大多数应用程序使用的两个实时数据接口。但它们不是免费的，也不是 CMS 的标准配置，这就是您需要联系 Avaya 来获取它们的原因。
希望这有帮助。
问候，
亚历克斯.
Hamdy,
If you mean Avaya CMS for call center statistics, then you can connect to it with ODBC to get historical data. To do that, you need to have your CMS administrator install ODBC software server side, as described in document called "Avaya Call Management System ODBC and JDBC" that you can get here: http://support.avaya.com/css/Products/P0030/Application%20&%20Technical%20Notes#. Make sure to choose the right version in "Release" drop-down control on that page, because there were changes in ODBC installation procedures between CMS versions. When ODBC is installed and configured, you can get access to historical and dictionary tables on CMS.
If you need to access real time data, then I suggest to talk to Avaya representative. Key words are Generic-RTA and RT_Socket, these are two real time data interfaces used by most applications out there. They're not free though and do not come as standard with CMS, this is why you need to engage Avaya to obtain them.
Hope this helps.
Regards,
Alex.