如何从 Avaya 1600 系列 IP 电话捕获主叫号码?
我一直在 Avaya 开发人员网站上查找此信息,但我看到能够找到的唯一文档和库是指将内容推送到手机显示屏、控制手机和自定义显示。
我需要在电话响起时或接线员接听电话时捕获电话中的来电显示。我该怎么做?
I've been on the Avaya developer website to look for this information, but the only documentation and library I see to be able to find refers to pushing content to the phone display, controlling the phone, and customizing the display.
I need to capture the caller id from the phone, either when it rings, or when the call is accepted by the operator. How do I do this?
如果你对这篇内容有疑问,欢迎到本站社区发帖提问 参与讨论,获取更多帮助,或者扫码二维码加入 Web 技术交流群。
绑定邮箱获取回复消息
由于您还没有绑定你的真实邮箱,如果其他用户或者作者回复了您的评论,将不能在第一时间通知您!
发布评论
评论(1)
Bernhard,
有多种方法可以做到这一点,这实际上取决于您实际需要做什么。弹屏?最简单的方法是使用 Avaya IP Agent 或 One-X Agent 应用程序并让它打开应用程序或 URL 并在命令行中传递 ANI。否则,我需要了解更多才能提供更好的建议。
编辑:
对于 IP Office 交换机,您可以使用与 IP Office 捆绑在一起的 TAPILink 软件提供的 TAPI 接口。对于 Communication Manager(Aura、Definity),您将需要提供多个 API 的应用程序支持服务 (AES) 服务器。对于 C#,我建议使用 TSAPI 或 DMCC。
您可以在 http://devconnect.avaya.com 上找到大量信息和文档。您需要注册才能访问,但它是免费的。
问候,
亚历克斯.
Bernhard,
There are several ways to do this, and it really depends on what you actually need to do. A screen pop? Easiest method is to use Avaya IP Agent or One-X Agent application and have it open an application or URL and pass ANI in the command line. Otherwise, I need to know more to advise better.
EDIT:
For IP Office switches you can use TAPI interface provided by TAPILink software that is bundled with IP Office. For Communication Manager (Aura, Definity) you will need Application Enablement Services (AES) server that provides several APIs. For C# I would suggest either TSAPI or DMCC.
You can find tons of information and docs on http://devconnect.avaya.com. You will need to register to get access but it's free.
Regards,
Alex.