iTunes Connect 上的一些屏幕截图未显示
我可以成功地将五张 iphone / iPod touch 屏幕截图上传到 itunes connect。我总是将屏幕截图保持相同的分辨率,无论是五个 320 x 480 的屏幕截图,还是五个 640 x 960 的屏幕截图。我不会混合使用分辨率。我尝试过使用不同的浏览器,包括 chrome、firefox 和 safari,以及不同的计算机和互联网连接。同样的结果也会发生。我看到了所有五个,我可以注销并重新登录 iTunes connect,但仍然可以看到所有五个。但大约 15-30 分钟后,当我重新登录时,我只能看到第一个和最后一个屏幕截图。所以我看到了两张屏幕截图,而不是五个。我一直在与我们联系 itunes 支持,但尚未解决。有其他人遇到过这个问题或找到解决办法吗?
I can successfully upload five iphone / ipod touch screenshots to itunes connect. I have always kept the screenshots the same resolution, whether five at all 320 by 480, or five at 640 by 960. I dont mix the resolutions. I have tried from different browsers, including chrome, firefox, and safari, and from different computers and internet connections. The same result happens. I see all five, and I can log off and log back in to iTunes connect ans still see all five. But after about 15-30 minutes, when I log back in I only see the first and last screenshot. So I see two screenshots instead of five. I have been working with contact us at itunes support but no resolution has happened yet. Has anyone else experienced this issue or found a fix?
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这是 iTunes Connect 将屏幕截图同步到各个下载服务器时出现的问题。您必须联系开发人员技术支持才能进行查看。
This is a problem with iTunes Connect synchronizing the screenshots to the various download servers. You have to contact Developer Technical Support to get that looked at.