VisualSVN 支持问题
我们距离获得 VirtualSVN 服务器许可证（以获得 Windows 身份验证功能）仅一步之遥，但我们的 IT 负责人有些不情愿，因为 VisualSVN（“公司”）的支持介于非常缓慢和无响应之间。
看看他们的网站，你无法判断它实际上是一家拥有全职员工的运营公司，还是“只是”一些拥有太多业余时间的才华横溢的程序员。请告诉我您对 VisualSVN 支持的体验。他们位于哪里？他们有多少人？
We are one step from acquiring the VirtualSVN server license (to get the Windows authentication feature), but our IT responsible is somewhat reluctant because the support from VisualSVN (the "company") is somewhere between very slow and not responding.
Looking at their website you can't tell whether it is actually a running company with full time employees or "just" some brilliant programmers with too much spare time. Please tell me about your experience with the support from VisualSVN. Where are they located? How many are they?
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免责声明：我叫 Danil Shopyrin，是 VisualSVN 的董事总经理。
对于某些支持请求处理速度太慢，我感到非常抱歉。
供您参考，VisualSVN 是一家独立的软件供应商，自 2006 年以来我们就有全职员工。问题是，在过去几年中，我们的市场份额大大超过了我们公司的规模。
我们正在努力扩大我们的办事处。我希望这个问题能在接下来的几个月内最终得到解决。我们是一家以客户为导向的公司，强大的技术支持是我们成功的关键因素。
当然，VisualSVN 也有一些出色的程序员。
Disclaimer: my name is Danil Shopyrin and I'm managing director at VisualSVN.
I'm really sorry for the fact that some support requests are handled too slow.
For your information, VisualSVN is an independent software vendor and we have full time employees since 2006. The problem is that during last years our market share have dramatically exceeded the size of our company.
We are working hard to expand our office. I hope the problem will be finally solved in the next few months. We are a customer-oriented company and great technical support is the key factor of our success.
And of course, we have some brilliant programmers here at VisualSVN.
Visual SVN 只是 Apache+SVN+Windows Auth 的 GUI 前端，
它非常适合单个开发人员机器和测试目的。
但如果你问我，对于生产用途，我会直接安装 apache 和 ldap auth 和 svn （根本不应该太难）。
http://svn.spears.at/
http://www.codeproject.com/KB/winsdk/SubversionApache.aspx
http://geekswithblogs.net/flanakin/archive/2005/08/31 /51743.aspx
Visual SVN is just a GUI frontend for Apache+SVN+Windows Auth
It is fine for a single developer machine and testing purpose.
But if you ask me, for production use I would install apache and ldap auth and svn directly (shouldn't be too hard at all).
http://svn.spears.at/
http://www.codeproject.com/KB/winsdk/SubversionApache.aspx
http://geekswithblogs.net/flanakin/archive/2005/08/31/51743.aspx