我目前正在开发一个中型 JavaScript(RightJS+Canvas)应用程序。它已经非常接近大规模部署。
众所周知,用户往往会遇到最奇怪的问题。他们可以用你无法理解的方式破坏应用程序。因此,我认为为用户提供某种方式来报告可能的问题可能会很酷。
我的大多数用户技术都不熟练。他们不知道调试器。工具。他们只是想使用该应用程序。
这让我想到了实际问题:是否有一些常见的策略/技术解决方案可以让用户报告他们遇到的问题?如果他们能够使用一些简单的报告机制向服务器提供一些调试信息(如 Firebug 中的错误日志),而无需求助于某些实际工具,那就太好了。
欢迎任何有关如何处理此问题的想法。 :)
I'm currently developing a medium-sized JavaScript (RightJS+Canvas) application. It's pretty close to getting deployed on larger scale.
As we all know users tend to come by the weirdest issues. They can break an app in ways you just cannot fathom. Therefore I thought it might be cool to provide the users some way to report possible issues back.
Most of my users aren't technically proficient. They don't know debuggers ie. tools. They just want to use the app.
This brings me to the actual problem: Are there some common strategies/technical solutions that make it possible for the users to report issues they have come by? It would be great if they could provide some debug information (error log as in Firebug) to the server using some simple reporting mechanism without having to resort to some actual tool.
Any ideas on how to proceed with this problem are welcome. :)
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自从我问这个问题以来,似乎出现了多种服务。我在下面列出了其中一些:
Looks like since I asked the question multiple services have come up. I have listed some of these below: