如何让 iPhone 应用程序用户提交崩溃报告?

发布于 2024-10-05 09:11:56 字数 289 浏览 8 评论 0原文

可能的重复:
iphone如何从客户那里获取崩溃日志?

我的一些用户报告崩溃。向他们解释如何向我发送崩溃报告以便他们显示在 iTunes Connect 崩溃报告列表中的最佳方式是什么?当用户将手机与计算机同步时,它们会被发送吗?谢谢!

Possible Duplicate:
iphone how to get crash log from customers?

Some of my users are reporting crashes. What is the best way to explain to them how to send me their crash reports, so that they show up in the iTunes Connect list of crash reports? Do they get sent when users sync their phone with their computers? Thanks!

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评论(5

三生路 2024-10-12 09:11:56

如果用户已启用,它们将自动显示在 iTunes Connect 中。

当用户使用 iTunes 同步其设备时,崩溃报告
被复制到用户计算机上的目录。如果应用
通过 App Store 分发并且用户选择提交
崩溃日志到Apple,崩溃日志将被上传给开发者
可以通过 iTunes Connect 下载。

请参阅:http://developer.apple.com/library/ios/ #technotes/tn2008/tn2151.html

They will show up in iTunes Connect automatically if the users have enabled that.

When the user synchronizes their device using iTunes, crash reports
are copied to a directory on the user's computer. If the application
was distributed via the App Store and the user has chosen to submit
crash logs to Apple, the crash log will be uploaded and the developer
can download it via iTunes Connect.

See: http://developer.apple.com/library/ios/#technotes/tn2008/tn2151.html

悲欢浪云 2024-10-12 09:11:56

我一直在使用 Crittercism 自动获取崩溃报告。与 iTunes 相比,我更喜欢它,因为崩溃后您会立即收到电子邮件警报。

I've been using Crittercism to automatically get crash reports. I like it better than iTunes because you get an email alert immediately after a crash.

执手闯天涯 2024-10-12 09:11:56

当用户与计算机同步时,他们会转到:

  • Mac OS X:
    〜/ Library / Logs / CrashReporter / MobileDevice /
  • Windows XP:C:\ Documents and Settings \\ Application
    数据\苹果
    计算机\日志\CrashReporter/
  • Windows Vista:
    C:\Users\\AppData\Roaming\Apple
    Computer\Logs\CrashReporter/MobileDevice/

日志文件名称以应用程序名称开头,扩展名为“crash”。它们只是纯文本文件,可以通过电子邮件以原始或压缩形式发送,甚至可以复制粘贴到您的电子邮件程序中。

来自:http://www.anoshkin.net/blog/2008/09/09 /iphone-crash-logs/ 在谷歌上简单搜索“iphone崩溃报告”后。

When the users sync with the computer they go to:

  • Mac OS X :
    ~/Library/Logs/CrashReporter/MobileDevice/
  • Windows XP: C:\Documents and Settings\\Application
    Data\Apple
    computer\Logs\CrashReporter/
  • Windows Vista:
    C:\Users\\AppData\Roaming\Apple
    computer\Logs\CrashReporter/MobileDevice/

The log file names start with application name and have the extension “crash”. They are just plain text files and can be sent by e-mail in original or zipped form, or even copy-pasted into your e-mail program.

From: http://www.anoshkin.net/blog/2008/09/09/iphone-crash-logs/ after a SIMPLE search on google for "iphone crash reports".

岁月打碎记忆 2024-10-12 09:11:56

您可以使用 BugSense 并获取崩溃报告,而无需询问用户。
免责声明:我是 BugSense 的联合创始人

You could use BugSense and get crash reports without asking the users.
Disclaimer: I am a co-founder at BugSense

风筝有风,海豚有海 2024-10-12 09:11:56

在 iTunes 中,当用户的设备已连接时,如果用户按住 Control 键并单击其设备的名称,他们将能够选择“重置警告”。之后,当用户下次同步其设备时,会弹出一个对话框,询问是否可以向 Apple 发送数据。如果他们单击“确定”,iTunes 会将所有崩溃日志从其设备上传到 Apple 的服务器。

之后,您应该能够在 iTunes Connect 中找到崩溃日志,并自行下载。如果您的应用程序仍然有问题并且用户再次同步,则会出现新的崩溃日志,所有这些都是自动的。

In iTunes, with their device tethered, if the user control-clicks on the name for their device, they will be able to select "Reset Warnings". Afterwards, a dialog box will pop up when the user next Syncs their device asking if it's OK to send data to Apple. If they click OK, then iTunes will upload all the crash logs from their device to Apple's servers.

Afterwards, you should be able to find your crash logs in iTunes Connect, and download them yourself. New crash logs will appear if your app still has problems and the user Syncs again, all automagically.

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