将 ASP.NET 应用程序连接到电话基础设施
我有一个托管在互联网服务器上的 ASP.net Web 应用程序。现在我需要将此网站与计算机电话基础设施集成。详情如下。
用户将位于具有 TAPI 标准、支持 LAN – CTE 基础设施的电话系统的建筑物中,并且登录的用户应该能够通过浏览器连接到同一建筑物内的电话线(分机号:)。当该电话线路有呼叫时,用户浏览器中应出现一个弹出窗口,显示呼叫者的号码。我在实现此功能时有以下疑问
我应该如何将我的应用程序与此 LAN – CTE 基础设施连接(通信)? LAN – CTE 基础设施只是一个 API,没有为此目的从其一侧公开 Web 服务。所以我想我必须在 LAN – CTE 基础设施之上编写一个额外的包装类来促进这一点。请对此提出您的想法和建议。
我是否真的需要通过互联网连接到电话线,因为该登录用户和分机号:将位于同一本地网络中?
I am having a ASP.net web application which is hosted in an internet server. Now i got a requirement to integrate this website with a computer telephony infrastructure. The details are as follows.
The user will be located in a building having TAPI standard, LAN – CTE infrastructure enabled telephone system and the logged-in user should be able to connect to the phone line (extension no:) within the same building through the browser. When a call comes to that phone line, a popup should appear in the users browser displaying the number of the caller. I am having the following doubts in implementation of this functionality
How should I connect (communicate) my application with this LAN – CTE infrastructure? The LAN – CTE infrastructre is simply an API having no web services exposed from their side for this purpose. So think I will have to write an extra wrapper class just above the LAN – CTE infrastructure to facilitate this. Please have your thoughts and suggestion on this.
Do I really need to connect to the telephone line across the internet as this logged user and the extension no: will be in the same local network?
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您必须编写一个服务并将该服务安装在安装了 TAPI TSP 的计算机上。您可以通过您网站的服务调用(例如通过网络服务)访问您的服务。
对于服务部分: http://www.julmar.com/tapi/ 这是一个很好的开始观点。
我们已经开发了您正在编写的场景。我们集中安装了 CRM 系统,而在客户的分支机构中仅安装了上述服务。
you have to write a service and install that service on the machine where the TAPI TSP is installed. you could access your service via service-calls from your websites (e.g. via webservice).
for the service part: http://www.julmar.com/tapi/ here is a good starting point.
we have developed the scenario you are writing. we have a central installation of our CRM system, and in the branches of the customers is only the above mentioned service installed.