Microsoft Exchange Server 2007 Web 服务和邮箱管理 - CRM 开发
我是一名从事 CRM 项目的程序员。
我想知道是否有一种方法可以在 Ms Exchange 2007 上配置某种“大邮箱”，公司的所有传入和传出邮件都会经过该邮箱并保留（就像某种快捷方式 - 我不希望为这个邮箱浪费双磁盘空间）
我们正在规划一个 CRM 系统，该系统假设使用 EWS 在这个“大邮箱”中搜索客户的所有传入和传出，并将它们显示在客户资料表单（.net）上，
谢谢
I’m a programmer working on a CRM project.
I wanted to know if there’s a way to configure some kind of a “large mailbox” on Ms Exchange 2007 to which all incoming and outgoing messages to the company goes through, and stay (like some kind of a shortcut – I don’t want to waste double disk space for this mailbox)
We are planning a CRM system which suppose to use EWS to search in this “large mailbox” for all incoming and outgoing of a customer and display them on customer profile form (.net)
Thanks
如果你对这篇内容有疑问，欢迎到本站社区发帖提问 参与讨论，获取更多帮助，或者扫码二维码加入 Web 技术交流群。
绑定邮箱获取回复消息
由于您还没有绑定你的真实邮箱，如果其他用户或者作者回复了您的评论，将不能在第一时间通知您！
发布评论
评论（1）
该邮箱名为“Journal Mailbox”，从 API 角度看与普通邮箱一模一样。默认情况下它是关闭的，您必须启用它。根据 Exchange Server 版本（2003、2007 或 2010），说明完全不同。邮箱将包含进出公司的所有电子邮件的精确副本，但它们不仅仅是参考（如果您了解电子邮件流程，您就可以弄清楚为什么不可能拥有它们）。我想您的 CRM 系统可以定期检查邮箱、索引消息并将其从日志中删除。
我建议您咨询您公司的Exchange管理员，因为它可能已经启用。
PS Exchange 正在优化其数据库存储，以不存储重复的消息（至少从 2003 年开始），因此您不必真正担心这一点。
The mailbox is called "Journal Mailbox", looks exactly like an ordinary mailbox from the API point of view. By default it's off and you must enable it. Instructions are totally different depending on Exchange Server version (2003, 2007 or 2010). The mailbox will contain exact copies of all the emails going in/out/inside the company, however they're not just references (if you understand the email flow process, you can figure out why they are not possible to have). I suppose your CRM system can periodically check the mailbox, index messages, and delete them from the journal.
I'd suggest you consult with Exchange administrator in your company, because it may already be enabled.
P.S. Exchange is optimizing it's database store not to store duplicate messages (at least beginning from 2003) so you shouldn't really worry about that.