有人有使用基于 .NET 的 Glorsoft Velocity 进行 IVR 开发的经验吗？
Glorsoft Velocity 是基于 .Net 的，但我没有看到围绕它的开发人员论坛。很难说它的采用情况如何。产品对我来说看起来不错，但我只想使用具有追随者和用户组的技术。有人用吗？如果是这样，你怎么样？
Glorsoft Velocity is .Net based but I don't see a developer forum around it. it is difficult to tell how well it is being adopted. Product looks good to me but I only want to use a technology only if has a following and user group around it. Anybody using it? If so, how is it going for you?
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我们一直在使用 Glorsoft Velocity 构建 IVR 应用程序（美国俄亥俄州克利夫兰的一家大型医院）这是一次非常棒的体验，我们拥有一支 .Net 开发人员团队，我们被要求构建一个 IVR 应用程序。我们的团队没有 IVR 经验，但我们开始评估产品，使我们当前的团队能够构建所需的产品。在我们的评估过程中，我们的一位开发人员遇到了 Glorsoft Velocity，并能够下载并安装免费试用版，然后他能够在短短几个小时内构建一个工作原型 IVR 应用程序。在我们遇到 Glorsoft Velocity 之前，我们花了大约 4 周的时间评估 IVR 软件、API 和 SDK，并花了大约两天的时间使用它才决定购买它（可能是我们团队做出的第一个一致决定之一
）该软件的使用也并没有随着购买而停止。我们多次需要支持。不是因为软件问题，而是因为我们对如何完成某些事情有疑问。支持非常棒，几乎 100% 通过电子邮件完成（他们确实尝试给我们打电话，但我们从未联系过），速度很快；它非常有帮助，非常好，是我与软件公司打交道 30 年来所经历过的最好的一次。有一次，我们确实设法用软件无法做到的事情来难倒他们（因为这是硬件问题），他们设法发布了一个维护版本，解决了我们对话板的硬件问题。
我们的 IVR 是一项 Windows 服务，有 4 个专用 T-1 在两台服务器上运行，每天为大约 60,000 个呼叫提供服务。我们对产品绝对没有任何问题或支持它是世界一流的。
We’ve been using Glorsoft Velocity to build an IVR application (A Major Hospital in Cleveland Ohio, US) It has been a fantastic experience, we have a team of .Net developers and we were asked to build an IVR application. We had no experience in our group with IVR but set out to evaluate products that allow our current team to build what was needed. During our evaluation one of our developers came across Glorsoft Velocity and was able to download and install a free trial, he then was able to build a working prototype IVR application in just a few hours. We spent about 4 weeks evaluating IVR Software, API’s and SDK’s before we came across Glorsoft Velocity and it took about two days of using it to make the decision to buy it (probably one of the first unanimous decisions our team has ever made)
The satisfaction with the software did not stop with the purchase either. We on several occasions needed support. Not for issues with the software but just because we had questions on how to get some things done. The support was fantastic and done almost 100% through email (they did try and call us once but we never connected) it was quick; it was very helpful and very good, the best I have ever had in 30 years of dealing with a software company. At one point we did manage to stump them with something that the software couldn’t do (because it was a hardware issue) and they managed to release a maintenance release that solved the hardware issue with our dialogic boards.
Our IVR is a windows service with 4 dedicated T-1’s running across two servers servicing about 60,000 calls a day. We have absolutely no issues with the product or support it is world class.