在哪里可以找到与 ASP.NET Webforms 兼容的聊天客户端,并带有用于添加附加功能的钩子?
我有一位客户希望向他们基于 Webforms 的网站添加聊天功能。他们希望获得以下附加功能(除了通常的聊天内容之外):
- 当客户对话开始时,客户服务代表会看到客户正在询问的订单的视图。 (根据客户单击聊天按钮的页面确定。)
- 所有聊天记录都会被记录并可检索。 (客户希望允许客户和客户服务代表查看聊天记录。)
技术细节:
- 该网站是用 ASP.NET 4 编写的
- 必须兼容 IE6
根据这些要求,任何人都可以推荐供应商(或我的公司)应该自己推出)?
I have a client looking to add chat functionality to their Webforms-based site. They would like the following additional features (beyond the usual chat stuff):
- When a client conversation is started, the customer service rep is presented with a view of the order the customer is inquiring about. (As determined by the page on which the customer clicked the chat button.)
- All chat transcripts are logged and retrievable. (The client would like to allow both the customer and customer service rep to view chat transcripts.)
Technical details:
- The site's written in ASP.NET 4
- Must be IE6 compatible
Based on these requirements, can anyone recommend a vendor (or that my company should roll its own)?
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我不确定这会有多大帮助,但 CodeProject 有几个 ASP.NET 聊天应用程序的示例,您可以根据需要编辑和使用其中许多示例。
http://www.codeproject.com/info/search。 aspx?artkw=asp.net+chat
我认为您可以更轻松地完成这些示例之一并添加您正在寻找的日志记录和订单显示功能。这将为您节省购买解决方案的成本,并允许您完全控制应用程序的功能。
I'm not sure how helpful this will be, but the CodeProject has several examples of chat applications for ASP.NET, many of which you can edit and use as you like.
http://www.codeproject.com/info/search.aspx?artkw=asp.net+chat
I think you'd have an easier time working off one of these examples and adding on the logging and Order display functionality you're looking for. This would save you the cost of purchasing a solution and allow you full control over how the application functions.
SightMax 拥有非常好的客户和出色的支持。 10 个运营商的价格为 999 美元,价格实惠。它也是一个 Web 服务界面,并且预聊天表单是可定制的,因此有一些钩子可以进行上述定制。
SightMax has a pretty good client and excellent support. At $999 for 10 operators, it's affordable. It also a web service interface and the pre-chat form is customizable, so there are hooks to do the customizations described above.