Can you implement a "global ignore"? At its finest, this lets the troll see its own posts, but nobody else sees them at all. This gives the troll no feedback from outraged community members, but no clue that the reason is the posts can't be seen. I have seen this work, meaning that the bad behaviour stopped.
Think of as many ways as possible to identify the user, and try to use them all. Also, make it hard for the user to test your systems - e.g. if you detect him, block all signups and posting from that IP block for 60 minutes.
Ban all the account information, so when an account is banned, so is for example the email address.
Won't stop them but opening multiple email accounts as well as having to sign up again has to get pretty annoying.. if they create their own mail server, ban the domain?
If you prevent users from registering with free e-mail accounts (create a ban list of e-mail domains), you can cut down on the ability for the troll to re-register every time a username is banned. Of course, that can make it harder for legitimate users to register. If possible, you could combine techniques (require approval for free e-mail addresses).
You could require moderator approval for accounts, but the effectiveness of this depends on how large your community has grown. For a small community, have the trolls queue up at the gates makes them lose interest very quickly, especially if you're looking for patterns in account signup information.
For large communities, the effectiveness of techniques used depends on how well they are used. Shadow banning aka muting the troll, can backfire if it is an innocent bystander. One effective way of handling this is to not mute the troll, but to ensure that bans on accounts are not made public; one wouldnt want to drag the community into it.
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你能实现“全局忽略”吗?在最好的情况下,这可以让巨魔看到自己的帖子,但其他人根本看不到它们。这使得巨魔没有得到愤怒的社区成员的反馈,但没有任何线索表明原因是帖子看不到。我已经看到了这项工作,这意味着不良行为停止了。
Can you implement a "global ignore"? At its finest, this lets the troll see its own posts, but nobody else sees them at all. This gives the troll no feedback from outraged community members, but no clue that the reason is the posts can't be seen. I have seen this work, meaning that the bad behaviour stopped.
考虑尽可能多的方法来识别用户,并尝试全部使用。另外,让用户难以测试您的系统 - 例如,如果您检测到他,则阻止该 IP 块的所有注册和发帖 60 分钟。
识别用户的一些方法:
Think of as many ways as possible to identify the user, and try to use them all. Also, make it hard for the user to test your systems - e.g. if you detect him, block all signups and posting from that IP block for 60 minutes.
Some ways to identify a user:
禁止所有帐户信息,因此当帐户被禁止时,电子邮件地址等信息也会被禁止。
不会阻止他们,但打开多个电子邮件帐户以及必须再次注册必须变得非常烦人..如果他们创建自己的邮件服务器,请禁止该域?
Ban all the account information, so when an account is banned, so is for example the email address.
Won't stop them but opening multiple email accounts as well as having to sign up again has to get pretty annoying.. if they create their own mail server, ban the domain?
如果您阻止用户注册免费电子邮件帐户(创建电子邮件域的禁止列表),则可以减少每次用户名被禁止时巨魔重新注册的能力。当然,这可能会让合法用户更难注册。如果可能,您可以结合使用技术(需要批准免费电子邮件地址)。
If you prevent users from registering with free e-mail accounts (create a ban list of e-mail domains), you can cut down on the ability for the troll to re-register every time a username is banned. Of course, that can make it harder for legitimate users to register. If possible, you could combine techniques (require approval for free e-mail addresses).
您可能需要管理员批准帐户,但其有效性取决于您的社区的发展规模。对于一个小社区,让巨魔在门口排队会让他们很快失去兴趣,特别是当您正在寻找帐户注册信息中的模式时。
对于大型社区,所使用技术的有效性取决于它们的使用情况。如果是无辜的旁观者,影子禁令又名让巨魔静音,可能会适得其反。处理此问题的一种有效方法是不要让巨魔静音,而是确保帐户禁令不被公开;人们不想将社区拖入其中。
You could require moderator approval for accounts, but the effectiveness of this depends on how large your community has grown. For a small community, have the trolls queue up at the gates makes them lose interest very quickly, especially if you're looking for patterns in account signup information.
For large communities, the effectiveness of techniques used depends on how well they are used. Shadow banning aka muting the troll, can backfire if it is an innocent bystander. One effective way of handling this is to not mute the troll, but to ensure that bans on accounts are not made public; one wouldnt want to drag the community into it.