iPhone 应用程序状态“上传已收到” 6天（144小时）
我的应用程序的 1.1 更新被拒绝。然后，在进行更改后，我使用应用程序加载器上传它，在上传应用程序加载器期间冻结，我不得不自己终止它。然后状态变为“上传已接收”。所以看来二进制文件无论如何都已上传。
但现在，它已经处于“已上传”状态 6 天（144 小时！）。通常情况下，几分钟后就会从“已上传”变为“等待审核”。 iTunes Connect 常见问题解答：“如果您的应用处于上传已接收状态超过 24 小时，您应该通过 iTunes Connect 联系我们系统联系 iTunes Connect 支持。”。苹果还没有回复我的联系表格，我已经使用了合同表格三次......
同时，当处于“上传已接收”状态时，您无法拒绝二进制文件。
我不会使用不同的应用程序名称/ID 上传它，因为我的评论和热门列表位置将会消失...
有什么建议吗？等等？有谁知道如何处理这种情况？
干杯杰罗恩
The 1.1 update of my App got rejected. Then, after making a change I uploaded it using the Application Loader, during uploading the Application Loader froze and I had to kill it myself. Then the status changed to “Upload Received”. So it seems the binary was uploaded anyway.
But now, it has been in “Upload Received” for 6 days (144 hours!). Normally it changes from “Upload Received” to “Waiting for Review” in a couple of minutes. iTunes Connect FAQ: “If your app has been in the Upload Received state for more than 24 hours, you should contact iTunes Connect Support through the iTunes Connect Contact Us system.”. Apple has not responded yet to my contact forms, I’ve used the contract form three times now….
In the meantime, when in status “Upload Received“ you can’t reject binary.
I'm not going to upload it using a different App name / ID, as my reviews and top list positions will be gone...
Any advice? Just wait? Anyone knows how to deal with this situation?
Cheers Jeroen
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对于这个问题，联系我们有一个特定的选择。他们在下拉菜单下似乎很常见。我会在“联系我们”下使用此选择，因为它可能会发送给处理此问题的特定人员。
常见问题解答：
为什么我的应用程序处于“已上传”状态超过 24 小时？
如果您的应用已成功交付，但“上传已收到”状态超过 24 小时，则您的二进制文件可能存在问题。如需其他支持，请使用联系我们模块。
如果您的应用处于“已上传”状态超过 24 小时，请联系我们。
There is a specific selection under contact us for this very issue. Seems to be common for them to have this under the drop down. i would use this selection under contact us as it probably goes to a specific person that handles this issue.
Frequently Asked Questions:
Why is my app in Upload Received status for over 24 hours?
If your app has been delivered successfully but has the Upload Received status for more than 24 hours, there may be an issue with your binary. For additional support, use the Contact Us module.
If your app has been in the status Upload Received for over 24 hours, contact us.
仅供参考，我通过编辑屏幕截图并重新保存元数据来修复此问题。
FYI, I fixed this by editing the screenshots and re-saved the metadata.
Apple 在致电他们后于 9 月 3 日解决了此问题 (http://developer.apple. com/contact/phone.html）。这通电话导致苹果内部的事态迅速升级。
他们通过将我的应用程序置于“等待审核”状态来解决此问题。之后，应用正常流程，几天后更改为“审核中”，总共 7 天后更改为“准备出售”。
因此，如果邮件无法解决问题，致电苹果公司将是最好的选择。我收到了一些非常标准的电子邮件回复，但并没有真正表明他们正在调查此事。
This issue was resolved by Apple on sep 3rd, after calling them (http://developer.apple.com/contact/phone.html). The phone call resulted in swift escalation within Apple.
They resolved it by putting my App in status "Waiting for review". After that, the normal process applied, after a couple of days it changed to "In review" and after 7 days total it changed to "Ready for sale".
So calling Apple would be the best action if the mails just won't get it done. I got some really standard email responses that didn't really indicate they were looking into the matter.