We have bought the Source Code licence to JitBit Helpdesk, my colleague is in the process of adding some extra fields to support our work-flow, I have been working Visual Studio and AnkhSVN integration so that we can see bugs from VS2008/VS2010.
The user interface is functional, it can be styled to our likings, the code is a bit haphazard but the database is simple enough.
We use HEAT from FrontRange solutions for most of the things you've mentioned. They also offer other solutions, such as CRM, etc. Nicely customizable, easy to interface to, nice self-service modules, excellent monitoring tools and auto-escalations... (and no I don't work for them. I've just been very happy with them over the last 10 years.)
Take a look at Checkvist - it may work for you for clients/goals/plans/priorities. It is general purpose outliner and task manager. For tickets/bugs you probably need a real issue tracker, like YouTrack. Disclaimer: I'm affiliated with both of them.
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我们已经购买了 JitBit Helpdesk 的源代码许可证，我的同事正在添加一些额外的字段来支持我们的工作流程，我一直在进行 Visual Studio 和 AnkhSVN 集成，以便我们可以看到 VS2008/VS2010 中的错误。
用户界面功能齐全，可以根据我们的喜好设计样式，代码有点随意，但数据库足够简单。
We have bought the Source Code licence to JitBit Helpdesk, my colleague is in the process of adding some extra fields to support our work-flow, I have been working Visual Studio and AnkhSVN integration so that we can see bugs from VS2008/VS2010.
The user interface is functional, it can be styled to our likings, the code is a bit haphazard but the database is simple enough.
我一直在使用 Assembla -- 没有什么可抱怨的，它几乎涵盖了所有内容 -- 而且是免费的尝试。
I've been using Assembla -- No complaints, and it covers just about everything -- and it's free to try.
对于您提到的大多数事情，我们都使用 FrontRange 解决方案的 HEAT。他们还提供其他解决方案，例如 CRM 等。可定制性很好，易于连接，漂亮的自助服务模块，出色的监控工具和自动升级......（不，我不为他们工作。我已经在过去的 10 年里，我对他们感到非常满意。）
We use HEAT from FrontRange solutions for most of the things you've mentioned. They also offer other solutions, such as CRM, etc. Nicely customizable, easy to interface to, nice self-service modules, excellent monitoring tools and auto-escalations... (and no I don't work for them. I've just been very happy with them over the last 10 years.)
看看 Gemini & SimplyFi
Have a look at Gemini & SimplyFi
看看 Checkvist - 它可能适合您的客户/目标/计划/优先级。它是通用大纲工具和任务管理器。
对于票证/错误，您可能需要一个真正的问题跟踪器，例如 YouTrack。
免责声明：我与他们都有关系。
Take a look at Checkvist - it may work for you for clients/goals/plans/priorities. It is general purpose outliner and task manager.
For tickets/bugs you probably need a real issue tracker, like YouTrack.
Disclaimer: I'm affiliated with both of them.