如何跟踪Web开发项目中的错误进度和功能请求？
我正在努力寻找最好的方法来维护错误跟踪器和针对网络开发项目的客户的功能/升级请求。理想情况下，它是一个开源系统，我们可以将其安装在我们网站的子域上。
然后，这将允许每个客户端登录并添加我们希望可以跟踪的错误/功能/升级。
我一直在尝试使用和实现 trac 但感觉太“技术”并且有点太复杂了设置。
有什么想法吗？
提前致谢，
Shadi
更新
只是为了澄清，我们确实希望在我们的服务器上安装一个系统，trac 的问题在于安装过程与您获得的内容以及客户的感受有关小可怜。但如果某件事很棒但设置很复杂，那不是问题......
I am trying to find the best way to maintain a bug tracker and feature/upgrade requests for clients on web development projects. Ideally it would be an open source system we can have installed on a sub domain of our site.
This will then allow each client to login and add bugs/features/upgrade which we can hopefully keep track of.
I have been trying to use and implement trac but it just feels too "techy" and a little too complex for setup.
Any ideas?
Thanks in advance,
Shadi
UPDATE
Just to clarify, we do want a system to install on our servers, the trouble with trac is the install process in relation to what you get and how clients feel about it is a little poor. But if something is awesome but has a complex setup, that isn't a problem...
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螳螂是另一个。简单的用户界面。
http://www.mantisbt.org/
如果您有 Linux 机器，trac 的安装要容易得多。配置需要一点时间，但根据我的经验，这不是问题。
Mantis is another. Simple UI.
http://www.mantisbt.org/
If you have Linux boxes, trac is much easier to install. Config takes a bit, but wasn't a problem in my experience.
我听说过关于 FogBugz 的好消息。 :)
如果您不想自己安装，他们也有托管解决方案。
I've heard good things about FogBugz. :)
If you don't want to install it yourself they have a hosted solution also.
您看过 Bugzilla 吗？不确定它是否满足您的所有需求，但它是免费的，但您可以获得付费支持。这是一个开源项目 AFAIK。
Have you taken a look a Bugzilla? Not sure if it meets all your needs but it is free but you can get paid support. It's an open source project AFAIK.