在新浏览器窗口中打开链接的可用性研究
我希望这对于编程来说不是太偏离主题,但我确信你们中的很多人在与客户或经理打交道时希望了解更多有关此主题的信息。 我正在寻找实际的可用性测试和研究在新窗口中打开浏览器链接。 我知道这是一个坏主意的所有原因,但这不是我想要的。 我也不是在寻找“雅各布·尼尔森如是说”,这不会影响我的观众。
干杯。
默里.
I hope this isn't too off topic for programming, but I'm sure lots of you would like more information when dealing with clients or managers on this topic.
I'm looking for actual usability testing & research into opening browser links in a new window.
I'm aware of all the reasons why it's a bad idea, but that's not what I'm looking for.
I'm also not looking for 'Jakob Nielson Says so', that won't cut it with my audience.
Cheers.
Murray.
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如果您需要通过相关的可用性研究或研究论文来支持您所做的每一个设计决策,那么您将无法完成很多工作。
如果你已经厌倦了 Jacob Nielson,你可以试试 Johan Petersson
http://www.trilithium.com/johan/2005/03/target -blank/
当与不明白这一点的受众打交道时,以下内容有一些好处:http://000fff.org/design-discussion-principles-how-to-get-your-client-to- love-your-design/
重要的是要了解希望您实现“在新窗口中打开”功能的经理或客户的目标;他们并不愚蠢,他们可能试图让用户留在原始网站上 - 如果您温和地指出新窗口没有在所有(?)浏览器中启用后退按钮,从而阻止用户导航回来到您的网站,他们可能会过来。
如果没有,而且他们对设计有更大的权力,你就必须接受他们的决定——如果你能展示一个导致用户误入歧途的真实例子,或者如果你的统计数据显示用户退出新窗口后不会返回。
If you need to back up every design decision that you make with a relevant usability study or research paper, you won't be able to get much done.
If you've worn out Jacob Nielson, you could try Johan Petersson
http://www.trilithium.com/johan/2005/03/target-blank/
When dealing with your type of audience who just don't get it, the following has some good points: http://000fff.org/design-discussion-principles-how-to-get-your-client-to-love-your-design/
It's important to look at the goals of your manager or client who wants you to implement the "open in new window" functionality; they are not stupid, they are probably trying to e.g. keep users on the original site - if you gently point out the fact that the new window doesn't have the back button enabled in all(?) browsers such that it prevents users navigating back to your site, they might come around.
If not, and they have greater authority over the design, you'll have to go with their decision - it could be reversed later if you can show a real world example of it leading the user astray, or if your stats show that the user doesn't return after a new-window exit.
打开“基于研究的网页设计和可用性指南”,我看到一些可以帮助您的研究。 “7.1:提供导航选项”一节引用了多个来源,我将其复制如下。但应该指出的是,调查结果的强度仅被评为 2 分(满分 5 分
)。这本书本身是免费的(由美国纳税人资助),可在此处获取:http://www.usability.gov/guidelines/
接口标准和设计指南。 Ameritech(现为 SBC)。
科罗拉多州黑文:耶鲁大学出版社。 2005 年 11 月检索自
http://www.webstyleguide.com/index.html?/contents.html。
(1997)。网站可用性:设计师指南。马萨诸塞州北安多佛:
用户界面工程。
以及可用性案例研究:对网站设计的影响。
IEEE 国际专业通讯会议录
会议,445-452。
Cracking open "Research-Based Web Design & Usability Guidelines", I see a few studies that could help you. Section "7.1: Provide Navigational Options" cites several sources, which I've copied below. It should be noted however that the strength of the findings was rated only 2 out of 5.
The book itself is free (funded by US tax dollars) and available here: http://www.usability.gov/guidelines/
Interface Standards and Design Guidelines. Ameritech (now SBC).
Haven, CO: Yale University Press. Retrieved November 2005, from
http://www.webstyleguide.com/ index.html?/contents.html.
(1997). Web Site Usability: A Designer’s Guide. North Andover, MA:
User Interface Engineering.
and a usability case study: Implications for Web site design.
Proceedings of the IEEE International Professional Communication
Conference, 445-452.
Google 无法向我提供与在新窗口中打开浏览器链接相关的任何研究结果。
我认为答案取决于上下文和场景。例如,当在线浏览《华盛顿邮报》时,我喜欢用链接替换当前窗口内容的线性浏览体验,但是当使用 Google 文档时,我喜欢每当我选择创建一个新窗口时主页都会打开一个新窗口。新文档或打开现有文档。
您可能需要考虑说服客户进行可用性测试来指导决策。
Google was unable to provide me with any research results related to opening browser links in a new window.
I would assume that the answer depends on the context and scenarios. For instance, when browsing the Washington Post online, I like the linearity of the browsing experience with link replacing the content of the current window, but when using Google Docs, I like that the main page opens a new window whenever I choose to create a new document or open an existing document.
You may want to consider convincing the client to perform usability testing to guide the decision.