whmcs 邮件问题
我正在测试我已经在 whmcs 中设置的测试网络主机包的订购流程。我已将其设置为在首次付款时自动设置产品。当订单完成时,whmcs 仅向新客户发送四封电子邮件:“订单确认”、“客户发票”、“发票付款确认”和“欢迎”。它不会发送“新帐户信息”电子邮件,该电子邮件应包含 cpanel 的登录详细信息。我可以成功登录客户区,但无法登录 cPanel。
我从我的管理员区域检查了该帐户,我看到它在哪里显示为活动且已付费。我曾多次尝试设置一个测试帐户,看看它是否会使用 cpanel 登录名发送电子邮件,但它从未发送它,尽管它发送了所有其他帐户。 回复报价
I am testing out the order process for a test webhost package I have already setup in whmcs. I have it set to automatically setup product upon first payment. When the order goes completes whmcs sends out only four emails to the new customer: "Order Confirmation", "Customer Invoice", "Invoice Payment Confirmation" and "Welcome". It does not send out a "New Account Information" email, which should contain the login details for cpanel. I can successfully log into the client area but not cPanel.
I checked the account from my administrator area and I see where it says active and paid also. I have tried several times to setup a test account to see if it would send the email with the cpanel login but it never sends it, though it sends all others.
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转到设置 --- 产品/服务 --- 编辑服务,然后在“详细信息”选项卡中的“欢迎电子邮件”字段中选择“托管帐户欢迎电子邮件”。
go to setup --- products/services --- edit the service and in the tab "details" select the "hosting account welcome email" in the "welcome email" field.
转到 WHMCS 管理区域中的“实用程序”选项卡,然后查看日志以查看系统尝试连接到您的 cPanel/WHM 服务器以创建帐户时是否发生任何错误。
您可能会看到类似
“模块创建失败 - 服务 ID:26 - 错误:(Curl 错误)无法解析主机 '' - 代码:6”的
错误,这表明 WHMCS 无法连接到主机。然后,您应该检查以确保您在“服务器”选项卡中正确配置了托管服务器。无论如何,对我来说,听起来 WHMCS 无法连接到服务器来创建帐户,因此什么也没有发生。
Go to the tab "Utilities" tab in the WHMCS admin area, and then look through the log to see if any errors are happening when the system trys to connect to your cPanel/WHM server to create the account.
You could possibly see an error that goes along the lines of
"Module Create Failed - Service ID: 26 - Error: (Curl Error) Couldn't resolve host '' - code: 6"
Which indicates that WHMCS cannot connect to the host. You should then check to make sure that you have your hosting server properly configured in the "Servers" tab. Anyway to me it sounds like WHMCS cannot connect to the server to create the account and thus nothing happens.