Salesforce 创建按钮和链接选项 - 用于启动电子邮件模板的自定义 URL
我有一个电子邮件模板，我想使用链接/按钮从案例中启动该模板。我在设置 -> 自定义 -> 案例 -> 按钮和链接下看到了选项，我什至看到了需要放置 URL 的位置。我没有看到任何有关如何构建 URL 来启动电子邮件模板的文档。任何帮助你变得伟大
I have an email template that I would like to launch from within the case using a Link/Button. I see the option under setup->customize->cases->button and links I even see where I need to place the URL. What I don't see is nay documentation on how to build the URL to launch an email template. Any help you be great
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我不知道 salesforce 是否在任何地方记录了这一点，但我从一些猜测工作中发现：
只需将其用作自定义按钮或链接的 url 内容。这适用于您正在尝试做的情况，但我认为这也适用于其他类型的对象。
参数包括
p3_lkid（案例 ID）、p2_lkid（您正在向其发送电子邮件的联系人的 ID）以及template_id（硬编码为）所需的电子邮件模板。 （您可以通过查看模板设置页面的 url 来找到此 ID）I don't know if this is documented anywhere by salesforce, but I found from some guess work:
Just use that as the url content of a custom button or link. This one is for cases, as you are trying to do, but I think this should work for other types of objects as well.
The parameters are
p3_lkid, which is the case id,p2_lkidwhich is the id of the contact you are emailing, andtemplate_idwhich is hardcoded to the desired email template. (You can find this id by looking in the url of the Setup page for the template)这真的很有帮助。不过，我确实找到了另一种方法。单击您当前拥有的“发送电子邮件”按钮。复制 URL 并添加
&template_id=您的模板 ID。原始 URL 中还会显示另一个 ID 号。将其更改为您想要的动态字段。
例如：
复制“发送电子邮件”中的 url：https://na3.salesforce.com/_ui/core/email/author/EmailAuthor?p3_lkid=70150000000Axj1&retURL=%2F70150000000Axj1
添加
&template_id=您的模板 ID看起来像这样：删除另一个 id（它是您用来发送电子邮件的对象 - 所以在这种情况下，我希望能够直接从营销活动发送电子邮件）并替换为动态字段：
瞧！它应该有效！
This was really helpful. I did, however, figure out another way to do it. Click on the "Send an Email" button you currently have. Copy the URL and add
&template_id=YOUR TEMPLATE ID.There is one other ID number that will show up in the original URL. Change that to be the dynamic field you want it to be.
For example:
Copy url from "Send Email": https://na3.salesforce.com/_ui/core/email/author/EmailAuthor?p3_lkid=70150000000Axj1&retURL=%2F70150000000Axj1
Add
&template_id=YOUR TEMPLATE IDso it looks like this:Remove the other id (it's the object you used to send the email - so in this case, I was wanting to be able to send an email directly from a Campaign) and replace with the dynamic field:
And voila! It should work!
阿拜耶的回答很好。但是，如果模板包含解决方案附件“{!Case.Solution_Attachments}”，则不会包含附件，除非您将 new_template=1 参数添加到 URL 中，从而使其：
Abeyer's answer is good. However, if the template contains solution attachments "{!Case.Solution_Attachments}" the attachments will not get included unless you add the new_template=1 parameter to the URL making it: