调试远程用户 PC 上的 .NET 问题
我支持 .NET IE 工具栏，适用于位于各种远程位置、拥有各种操作系统和 IE 版本的用户群体。对于其中一小部分用户来说，工具栏可以正确安装，但当他们尝试在 IE 中启用它时却从未实际加载。我们无法在我们的测试电脑上复制这种情况。
我们的大部分支持都是通过电话或 WebEx 提供的，因此我们对客户 PC 的访问受到一定限制。我正在寻找一种方法来收集信息，例如安全设置、gpo 策略、无法加载的程序集以及我通常使用 Visual Studio 调试器、fuselogvw 和其他开发人员工具查看的其他低级内容。然而，对于我客户的电脑，我没有这些工具，所以我需要更加足智多谋。
那么，大多数电脑上都有哪些工具可用，或者简单的免费下载可以让我获得一些详细的调试信息？
I support a .NET IE Toolbar, for a population of users that have a variety of OS and IE versions, in a variety of remote locations. For a small number of these users, the toolbar installs properly, but never actually loads when they try to enable it in IE. We haven't been able to replicate this situation on our test pcs.
Most of our support is over the phone or via WebEx, so our access to the customer's pc is somewhat limited. I'm looking for a way to gather information like security settings, gpo policies, what assemblies are failing to load, and other low-level stuff that I'd normally look at with Visual Studio debugger and fuselogvw and other developer tools. However with my customer's pcs, I don't have the luxury of these tools, so I need to be a bit more resourceful.
So, what tools are either available on most pcs, or a simple free download that will let me get some detailed debugging information?
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过去，我设置了一个 zip 文件，其中包含 Windows 调试工具，例如 CDB 和 ADPlus，只需将其解压缩到用户计算机上即可安装。
然后有一些脚本来控制 CDB 从进程中捕获我需要的典型信息（加载的模块、异常跟踪等），将其压缩并带有几个辅助文件（.NET SOS 的精确副本）。 dll 在机器上），我可以将其复制回来以便闲暇时检查。对于我所面临的这类问题，效果相当好。
zip 文件大约有 4Mb，所以传播起来还不错；完成后您可以删除内容。
In the past I've set up a zip file that contained some of the contents of the Debugging Tools for Windows like CDB and ADPlus which can be installed just by unzipping it on a users machine.
There was then some scripts to control CDB to capture the typical information I needed from the process (loaded modules, exception traces, and the like), zip it up and with a couple of ancillary files (the exact copy of the .NET SOS.dll on the machine) and I could copy it back to examine at leisure. Worked reasonable well for the sort of problems I was facing.
The zip file was about 4Mb so not to bad to pass around; and you could just delete the contents when done.
这不是一个便宜的解决方案，但请查看 BMC AppSight 。
Not a cheap solution, but take a look at BMC AppSight.