MS CRM - 从工作流程发送电子邮件时重复跟踪令牌
我最近帮助我们的一些用户设置了多个发送电子邮件的工作流程。现在这些已经使用了几周，我们注意到每次工作流程运行时，发送给不同收件人的电子邮件有时都会获得相同的电子邮件跟踪令牌。这导致许多电子邮件在收件人回复时跟踪到错误的潜在客户。
对于向 10 - 15 个人发送相同电子邮件的工作流程，大多数发送的电子邮件都会收到唯一的跟踪代码，但是来自同一工作流程执行的 2 到 5 个人经常会附加相同的跟踪令牌。
使用标准发送电子邮件功能发送的电子邮件始终具有唯一的跟踪令牌。
电子邮件发送过程中未使用自定义代码或第 3 方插件。我们正在运行 CRM 4.0 版本，尚未执行汇总 7（我们目前正在执行此操作）。 |我们还禁用了智能匹配，并依赖于跟踪代码。
最后，工作流程从电子邮件模板发送电子邮件。
谢谢
更新：
工作流程屏幕截图网址：http://img515.imageshack.us/img515/ 4710/stackoverflowworkflowsc.png（我成为会员的时间还不够长，无法发布图片）
I have recently helped some of our users set up several workflows to send emails. Now that these have been in use for a couple of weeks we have noticed that each time the workflow runs, emails to different recipients are sometimes given the same email Tracking Token. This has resulted a number of emails tracking to the wrong Lead when their recipient replies.
For a workflow that sends the same email to 10 - 15 people most of the emails sent will receive a unique tracking code, however between 2 and 5 from the same workflow execution frequently have the same Tracking Token appended.
Emails sent using the standard send email functionality consistently have unique Tracking Tokens.
No custom code or 3rd party add ons are being used in the email sending process. We are running CRM version 4.0, and are yet to perform roll up 7 (we are in the process of doing that at the moment). |We have also disabled smart matching, and rely on the tracking codes.
Finally the workflow sends the email from an email template.
Thanks
Update:
Workflow Screen shot url: http://img515.imageshack.us/img515/4710/stackoverflowworkflowsc.png (I haven't been a member long enough to post the image)
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