Yes, you should setup a separate noreply address on your email server.
There are excellent reasons why you should set up a no-reply email address.
Why is it important to have a no-reply on bulk emails?
Many of the recipients of the email will try to hit 'reply' and they will have a multitude of reasons for doing so. Often, it is not sensible to have all of these going to a single representative at your company. Furthermore, many emails from bulk lists will be bounced back. You don't want to have to sift through these in order to find legitimate questions from your mail outs.
The best way to respond to questions rather than replying to bulk emails, is to have the recipients direct their questions to appropriate response emails either through their usual contact or via your company website.
What if recipients DO hit the reply button?
The email originator for the bulks should not just silently swallow the replies. Many companies do this and as a result, legitimate replies are ignored without any indication to your client or potential client and they, feeling neglected, go elsewhere for business.
The originating email account should be set up with an auto-responder explaining that the email was not processed and suggest alternative ways of contacting your company.
In gmail this can be done by setting up a Vacation responder with no last day. You can find the Vacation responder feature under the General tab of the account settings.
Unless you can think of a really good reason for it, I would suggest that you send your emails from support@ rather than no-reply@.
The whole reason for a support@ email address is to receive comments and feedback from your userbase, and if you're sending them emails why bother making it hard for them? If they can just reply to the email you'll receive way more feedback that way.
I suggest you set up a "Nickname" alias ( Manage Domain > Users > edit user > Add Nickname ). Then create a filter that sends any reply to that nickname straight to trash or spam.
Just set up a "no-reply" account. It won't hurt anything, people will still try to send stuff to it, and it will serve your purpose.
As for the latter two questions, it depends.
If you're sending these e-mails as a part of an automated script (i.e. forum registration) just use the "no-reply" accounts credentials. Log in periodically to make sure you aren't getting legit delivery errors (as opposed to the jokers that use fake e-mail addresses) or other odd behaviour.
If you're not sending these e-mails as a part of an automated script, it depends. If you also manage a support address ([email protected], [email protected], etc.) you may want to send on behalf of, and use the reply-to. But this part is a little more subjective, and really depends on your setup.
I think creating a user named no-reply is a bad approach. An alias or a restricted group is a much neater and functional solution IMHO. Also, google apps cost is based on user number.
A cool way to handle this would be using the vacation setting in GMail to send an automated response back on the no-reply email address. The vacation reminder would then remind users that this is an unmonitored email address.
I think the right thing to do is setup a filter that sorts your mailer-daemon messages into a special folder (Or trash if you so desire.) Or, like other comment have suggested, use a separate mail address.
noreply is good to indicate to people that this isn't an address you check, but it's not really the solution to dealing with bounce mail. In fact it's more likely your mail will end up in spam filters because your attempt at sender obfuscation will just look like spam to the receiving host.
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是的,您应该在电子邮件服务器上设置一个单独的 noreply 地址。
您应该设置一个无回复电子邮件地址有很多很好的理由。
为什么对批量电子邮件进行不回复很重要?
许多电子邮件收件人会尝试点击“回复”,他们会有多种原因因为这样做。通常,将所有这些信息交给公司的一名代表是不明智的。此外,来自批量列表的许多电子邮件将被退回。您不想为了从邮件中找到合理的问题而必须筛选这些问题。
回答问题而不是回复大量电子邮件的最佳方法是让收件人通过他们的日常联系方式或通过您的公司网站将他们的问题直接发送到适当的回复电子邮件。
如果收件人确实点击了回复按钮怎么办?
批量发送电子邮件的发件人不应该只是默默地吞下回复。许多公司这样做,结果是,合法的答复被忽略,没有向您的客户或潜在客户提供任何指示,他们感到被忽视,转而去其他地方开展业务。
原始电子邮件帐户应设置一个自动回复程序,解释该电子邮件未得到处理,并建议联系您公司的其他方式。
在 gmail 中,这可以通过设置没有最后一天的假期响应者来完成。您可以在帐户设置的常规选项卡下找到假期应答器功能。
Yes, you should setup a separate noreply address on your email server.
There are excellent reasons why you should set up a no-reply email address.
Why is it important to have a no-reply on bulk emails?
Many of the recipients of the email will try to hit 'reply' and they will have a multitude of reasons for doing so. Often, it is not sensible to have all of these going to a single representative at your company. Furthermore, many emails from bulk lists will be bounced back. You don't want to have to sift through these in order to find legitimate questions from your mail outs.
The best way to respond to questions rather than replying to bulk emails, is to have the recipients direct their questions to appropriate response emails either through their usual contact or via your company website.
What if recipients DO hit the reply button?
The email originator for the bulks should not just silently swallow the replies. Many companies do this and as a result, legitimate replies are ignored without any indication to your client or potential client and they, feeling neglected, go elsewhere for business.
The originating email account should be set up with an auto-responder explaining that the email was not processed and suggest alternative ways of contacting your company.
In gmail this can be done by setting up a Vacation responder with no last day. You can find the Vacation responder feature under the General tab of the account settings.
通过将无回复设置为一个组来限制域外的用户向其发送消息,从而避免拥有额外的帐户。
Avoid having extra accounts by setting up no-reply as a group that restricts users from outside your domain sending to it.
除非您能想到一个真正的充分理由,否则我建议您从 support@ 而不是 no-reply@ 发送电子邮件。
使用 support@ 电子邮件地址的全部目的是为了接收来自用户群的评论和反馈,如果您向他们发送电子邮件,为什么要费心让他们为难呢?如果他们可以回复电子邮件,您就会收到更多反馈。
Unless you can think of a really good reason for it, I would suggest that you send your emails from support@ rather than no-reply@.
The whole reason for a support@ email address is to receive comments and feedback from your userbase, and if you're sending them emails why bother making it hard for them? If they can just reply to the email you'll receive way more feedback that way.
我建议您设置一个“昵称”别名(“管理域”>“用户”>“编辑用户”>“添加昵称”)。然后创建一个过滤器,将对该昵称的任何回复直接发送到垃圾邮件或垃圾邮件。
I suggest you set up a "Nickname" alias ( Manage Domain > Users > edit user > Add Nickname ). Then create a filter that sends any reply to that nickname straight to trash or spam.
只需设置一个“不回复”帐户即可。它不会伤害任何东西,人们仍然会尝试向它发送东西,它会达到你的目的。
至于后两个问题,那就要看情况了。
如果您将这些电子邮件作为自动脚本(即论坛注册)的一部分发送,只需使用“无回复”帐户凭据。定期登录以确保您不会收到合法的传送错误(而不是使用虚假电子邮件地址的小丑)或其他奇怪的行为。
如果您不将这些电子邮件作为自动脚本的一部分发送,则视情况而定。如果您还管理支持地址 ([电子邮件受保护],[email protected]等)您可能想要代发,并使用的回复。但这部分有点主观,实际上取决于您的设置。
Just set up a "no-reply" account. It won't hurt anything, people will still try to send stuff to it, and it will serve your purpose.
As for the latter two questions, it depends.
If you're sending these e-mails as a part of an automated script (i.e. forum registration) just use the "no-reply" accounts credentials. Log in periodically to make sure you aren't getting legit delivery errors (as opposed to the jokers that use fake e-mail addresses) or other odd behaviour.
If you're not sending these e-mails as a part of an automated script, it depends. If you also manage a support address ([email protected], [email protected], etc.) you may want to send on behalf of, and use the reply-to. But this part is a little more subjective, and really depends on your setup.
我不知道这是否有帮助,但是IIRC,使用gmail,您可以执行类似
[email protected]
然后,设置一个过滤器,以便包含“something_else_here”部分的电子邮件通过收件箱到达标签。
这有帮助吗?
I don't know if this will help or not, but IIRC, with gmail you can do something like
[email protected]
Then, set up a filter so that emails with that "something_else_here" part go past the inbox to a label.
Does that help?
我认为创建一个名为 no-reply 的用户是一个不好的方法。恕我直言,别名或受限组是一个更简洁、更实用的解决方案。此外,谷歌应用程序的费用是基于用户数量。
I think creating a user named no-reply is a bad approach. An alias or a restricted group is a much neater and functional solution IMHO. Also, google apps cost is based on user number.
处理此问题的一个很酷的方法是使用 GMail 中的假期设置,向无回复的电子邮件地址发送自动回复。然后,假期提醒会提醒用户这是一个不受监控的电子邮件地址。
A cool way to handle this would be using the vacation setting in GMail to send an automated response back on the no-reply email address. The vacation reminder would then remind users that this is an unmonitored email address.
我认为正确的做法是设置一个过滤器,将您的邮件守护程序消息分类到一个特殊的文件夹中(如果您愿意,也可以将其分类为垃圾箱。)或者,像其他评论所建议的那样,使用单独的邮件地址。
noreply 可以很好地向人们表明这不是您检查的地址,但这并不是处理退回邮件的真正解决方案。事实上,您的邮件更有可能最终进入垃圾邮件过滤器,因为您对发件人进行混淆的尝试对于接收主机来说就像是垃圾邮件。
I think the right thing to do is setup a filter that sorts your mailer-daemon messages into a special folder (Or trash if you so desire.) Or, like other comment have suggested, use a separate mail address.
noreply is good to indicate to people that this isn't an address you check, but it's not really the solution to dealing with bounce mail. In fact it's more likely your mail will end up in spam filters because your attempt at sender obfuscation will just look like spam to the receiving host.
您应该创建一个 noreply 用户。但将其用作垃圾邮件(注册未知站点时)和用于测试的邮件。
You should create a noreply user. But use it as a spam mail (when registering unknown sites) and a mail for testing.