Dynamics CRM v4 监控队列邮箱
您好，我想设置 Microsoft Dynamics CRM 以使用 pop3 监视单个邮箱，然后将该邮箱中的任何邮件作为电子邮件活动添加到 CRM 中的队列中。
我已经设置了 pop3 邮箱，并且我知道它可以工作。
我已经使用邮箱的传入配置文件设置了电子邮件路由器。
我在 CRM 中有一个名为“入站”的队列，我可以在电子邮件路由器界面的“用户和队列”部分中看到它。其入站配置文件设置为正确的配置文件。
我已发布更改，但电子邮件未进入队列。
CRM 肯定会访问邮箱并下载电子邮件...那么它们要去哪里呢？
Hi I want to set up Microsoft Dynamics CRM to monitor a single mailbox using pop3 and then have any mails in that mailbox added as email activities to a queue in CRM.
I have set up the pop3 mail box and I know that it works.
I have set up the email router with an incoming profile for the mailbox.
I have a queue called "inbound" in CRM and I can see it in the Users and Queues section of the Email router interface. Its inbound profile is set to the correct profile.
I have published the changes but the emails do not make it into the queue.
CRM is definitely accessing the mailbox and downloading the emails... so where are they going?
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有几件事需要检查。当您在 CRM 中打开队列时，请确保“传入电子邮件”选项设置为“所有电子邮件”，并确保“电子邮件访问类型 - 传入：”和“电子邮件访问类型 -传出”均设置为“转发邮箱”。现在，返回电子邮件路由器配置屏幕，并确保您已为队列的电子邮件设置正确的转发规则。
进行测试并查看入站和出站是否均成功。
A couple of things to check. When you open the queue in CRM make sure that the "Incoming Email" option is set to "All e-mail messages", also make sure that the "E-mail access type - incoming:" and "E-mail access type - outgoing" are both set to "Forward Mailbox". Now, go back to your email router configuration screen and make sure you've set up the right forwarding rule with the queue's email.
Do a test and see if both inbound and outbound succeed.