Some of the java basec Open source helpdesk system are
itracker Java based open source help desk application with an emphasis on modularity. It's also provides i18n support.
JTrac A Java based open source issue tracking system.
If you want create your own Help desk management system then u can look at Jboss JBPM frame work I have worked on it and done a simple work flow management system using JBPM
This is made in ROR but can be deployed in Java with JRuby : www.redmine.org. It's the best free project management/tracking tool I know in my opinion.
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一些 java basec 开源帮助台系统是
itracker
基于 Java 的开源帮助台应用程序，强调模块化。 它还提供 i18n 支持。
JTrac
一个基于 Java 的开源问题跟踪系统。
如果您想创建自己的帮助台管理系统，那么您可以查看 Jboss JBPM 框架我已经研究过它并使用 JBPM 做了一个简单的工作流程管理系统
希望这有帮助！
Some of the java basec Open source helpdesk system are
itracker
Java based open source help desk application with an emphasis on modularity. It's also provides i18n support.
JTrac
A Java based open source issue tracking system.
If you want create your own Help desk management system then u can look at Jboss JBPM frame work I have worked on it and done a simple work flow management system using JBPM
Hope this helps !
这是用 ROR 制作的，但可以使用 JRuby 在 Java 中部署：www.redmine.org。 我认为这是我所知道的最好的免费项目管理/跟踪工具。
This is made in ROR but can be deployed in Java with JRuby : www.redmine.org. It's the best free project management/tracking tool I know in my opinion.
我不确定，但这可能会有所帮助：
http://www.sugarcrm.com/crm/< /a>
他们有一个社区开源版本。
您可以在这里找到其他软件，其中一些是 Java 版本：
http://www.opensourcehelpdesklist.com/
Java 中的开源工作流引擎：
http://java-source.net/open-源/工作流引擎
I'm not sure, but this may be helpful:
http://www.sugarcrm.com/crm/
They have a comnunity open source edition.
You can find additional software here, some of them are in java:
http://www.opensourcehelpdesklist.com/
Open source workflow engines in java:
http://java-source.net/open-source/workflow-engines