开发人员-客户任务和错误跟踪解决方案？
我有一个小型软件项目，有几个客户。 我正在寻找具有以下功能的东西：
- 客户可以提交功能请求、错误或任务
- 客户可以看到打开和关闭问题的状态
- 客户可以看到更改日志
- 一个供我发布更新或新闻的地方
很高兴拥有：
- 客户只能看到以下问题 他们已经发布了； 不是其他客户的
- 托管解决方案
到目前为止，选择似乎势不可挡。 我看过 Mantis 和 Hiveminder。 放松看起来非常接近。 我因为价格而避开了 FogBugz（而且它看起来有点过分），而 Trac 则因为我试图避免自己托管一些东西。 大多数现有的解决方案似乎都是针对开发人员团队的，而不是针对开发人员与客户关系的。 有人有什么建议吗？
I have a small software project with a couple clients. What I'm looking for something with the following abilities:
- clients can submit feature requests, bugs, or tasks
- clients can see the status of open and closed issues
- clients can see a change log
- a place for me to post updates or news
Nice to haves:
- clients can only see the issues that
they've posted; not other clients' - a hosted solution
So far, the choices seem overwhelming. I've looked at Mantis and Hiveminder. Unfuddle seems pretty close. I've avoided FogBugz for the price (and it seems like overkill) and Trac as I'm trying to avoid hosting something myself. Most of the existing solutions seem to be geared towards a team of developers and not for developer-client relations. Anyone have any recommendations?
如果你对这篇内容有疑问，欢迎到本站社区发帖提问 参与讨论，获取更多帮助，或者扫码二维码加入 Web 技术交流群。
绑定邮箱获取回复消息
由于您还没有绑定你的真实邮箱，如果其他用户或者作者回复了您的评论，将不能在第一时间通知您！
发布评论
评论（3）
我知道你说过你拒绝了 FogBugz ——但你的描述听起来这可能是一个单独的开发工作。 您是否考虑过免费的 Fogbugz 学生版和启动版？
I know that you said you'd rejected FogBugz -- but your description makes it sound like this might be a solo development effort. Have you considered the free Student and Startup Edition of Fogbugz?
我最终选择了螳螂。 它的每个项目权限实际上对于多个独家客户来说效果很好。
I ended up going with Mantis. Its per project permissions actually works out pretty well for multiple exclusive clients.
看看 uservoice.com 和 getsatisfaction.com - 可能是您所需要的。 我猜它不被定位为错误跟踪，因此您不会有复杂的工作流程或权限方案，但这也许适合小团队。
伊戈尔
Take a look at uservoice.com and getsatisfaction.com - probably what you need. It's not positioned as bug-tracking, so you won't have complex workflows or permission schemes, I guess, but maybe that's right for a small team.
Igor