手机调查问题

发布于 2024-07-25 20:15:37 字数 268 浏览 8 评论 0原文

我们正在考虑编写应用程序的移动版本,因此我们正在为客户进行一项调查,询问他们想要手机上的东西。 到目前为止,诸如此类的问题:

  • 您有智能手机吗? 如果是这样,它使用哪个操作系统?
  • 您想在手机上使用吗?
  • 对您来说值多少钱?

您的手机等设备

我们对移动开发了解不多 - 是否有任何新手可能不会想到的“明显”问题我们应该问? 如果您是移动开发人员,您希望在开始开发移动应用程序之前向客户询问什么问题?

We're considering writing mobile versions of our applications, so we're putting together a survey for our customers asking what they want for stuff on their phones. So far, questions such as:

  • Do you have a smartphone? If so, which OS does it use?
  • Would you like to use on your phone?
  • How much would be worth to you on your phone

etc.

We don't know much about mobile development - are there any "obvious" questions we should ask that a novice might not think of? If you're a mobile developer, what do you wish you could have asked your customers before you started developing mobile applications?

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评论(3

强辩 2024-08-01 20:15:37

我不会问手机有什么操作系统,因为他们不太可能知道他们有哪一个。 询问他们的手机型号(他们通常可以查看手机/手机包装盒的背面来查找)。 如果您知道他们的手机型号,您可以快速进行谷歌搜索以了解其使用的操作系统。

与非技术用户交谈时尽量避免技术问题。

I wouldn't ask what OS there phone has because they are unlikely to know which one they have. Ask what model phone they have (they can usually look on the back of the phone/box the phone came in to find out). If you know what model phone they have you can do a quick google search to find out what OS it uses.

Try to avoid technical questions when talking to non-technical users.

ぽ尐不点ル 2024-08-01 20:15:37

您的问题的答案只会与您提出的问题一样好。 我想您应该更仔细地考虑您自己可以想到的可能用途,以及您认为可以在哪些应用程序中发挥作用,使用户的生活更加高效。

使用这些示例,您可以询问用户对您提出的解决方案的看法。

The answers to your question will only be as good as the questions you are asking. I guess you should look much more carefully at possible uses you can think of yourself and where you think you can make a difference with a certain application in making the life of the users more efficient.

Using these examples you might ask the users what they think about your proposed solutions.

染墨丶若流云 2024-08-01 20:15:37

确保询问有关表现出的行为(您购买了哪些应用程序)以及陈述的行为(您想购买什么)的问题。 有时人们会追求一些他们实际上可能不会购买的东西。

在设计调查之前还要仔细考虑您的分析。 大多数调查设计都会失败,因为人们没有提前充分思考分析阶段。

Make sure to ask questions about exhibited behavior (what apps have you bought) as well as stated behavior (what you would like to buy). Sometimes people as for something that they might not actually purchase.

Also think through your analysis well in advance of designing the survey. Most survey designs fail because people don't think through the analysis phase sufficiently in advance.

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