可用性和可配置性
在工作中,我可以使用许多设备,从 DataPower 到 Cisco 再到 F5 等。 每个用于配置的用户界面似乎都有不同的布局,其中一些导航位于侧面,而另一些则位于顶部。
根据某物是用户网站还是需要配置的网站,可用性指南有何不同?
At work, I have access to many appliances ranging from DataPower to Cisco to F5 and so on. Each of the user interfaces for configuration seem to have a different layout where on some the navigation is on the side while on others it is on the top.
How do usability guidelines vary based on whether something is a user website vs something that needs to be configured?
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两者都可以,而且效果都很好——这取决于你选择的方法是否得到很好的实施。 例如:大多数路由器的左侧都有一个菜单,每个人都可以轻松使用这些屏幕。 相反,Windows 选项对话框始终使用选项卡(位于顶部),并且似乎没有人在那里遇到问题。
甚至微软也改变了他们的风格——Visual Studio 中的属性窗口和 MS Word 2007 中的选项窗口都在左侧有菜单。
这是个人喜好,尽管选项卡似乎在选项较少的情况下效果最好,而左侧导航则在选项较多时效果更好。 如果有的话,这可能是经验法则。
Either is fine, and both work well - it depends on whether the method you choose is implemented well. For example: most routers have a menu on the left-hand-side, and everyone uses these screens with minimal hassle. Conversely, windows options dialogs always use tabs (across the top), and no one seems to have problems there.
Even microsoft change their styles - properties windows in Visual Studio and the options windows in MS Word 2007 both have menus on the left.
It's personal preference, though tabs seem to work best with fewer options, and left-hand navigation is better for more options. That's probably the rule of thumb, if anything.
有证据表明,左侧菜单比顶部菜单具有更高的性能和用户偏好。 请参阅http://www.usability.gov/pubs/040106news.html。 我怀疑向下浏览菜单项列表来找到感兴趣的菜单项比浏览更容易。
如果您有分层菜单,并且无法将所有内容都放在左侧,则将左侧菜单与顶部菜单结合起来可以获得相当的性能。 用户的第一个选择(层次结构的顶部)应该来自左侧菜单,最终选择(层次结构的底部)应该来自顶部菜单。
我不明白为什么寻找要配置的路由器设置应该与寻找要购买的一双袜子有任何不同。 无论是路由器 UI 还是网站,导航就是导航。 您看到的差异可能是不同的企业传统或审美观念的结果,而不是不同的可用性准则的结果。
There is some evidence of higher performance and user preference for left-hand menus than top menus. See http://www.usability.gov/pubs/040106news.html. I suspect it’s easier to scan down a list of menu items to find one of interest than to scan across.
If you have a hierarchical menu, and you can’t fit everything on the left, you can get comparable performance combining a left-hand menu with a top menu. The user’s first choice (top of the hierarchy) should be from the left hand menu, and the final choice (bottom of the hierarchy) should be from the top menu.
I don’t see any reason why finding a router setting to configure should be any different than finding a pair of socks to buy. Navigation is navigation whether it’s a router UI or web site. The differences you’re seeing are probably the result of different corporate traditions or aesthetic senses, not different usability guidelines.